John John Seafood W/ Soul - East Cleveland — Restaurant in East Cleveland

UPDATE TODAY... WHY DID I THINK IT WAS GOING TO BE DIFFERENT?!? SURELY IT COULDN'T GET ANY WORSE... RIGHT? SMH...IT DID!!!! I thought I would give them another chance and let me tell you just when you think it can't get any worse, it does, they have now got a girl working the front desk with a major attitude, who doesn't want to take your order. Then when I was attempting to place my order she said they don't have ranch dressing. I have been getting the stuffed potatoes here for years and have always been able to get ranch instead of sour cream but when I asked her since when did this start it was like she was stuck on repeat. No ranch, no ranch, no ranch. Now, how is it that they don't have ranch dressing but they have salads on the menu and offer ranch dressing. It made me so upset that I just hung up the phone. Updated my review click to see most recent review- SO DISAPPOINTED!!!!! (First review 8 months ago) Today I got the Chicken Stuffed Potato with Extra Veggies and it was so good. I usually get the Steak and Shrimp Stuffed Potato which is also good but the last couple of times there has been too much gristle in the steak. I don't know who is cooking in the kitchen this afternoon but if they read this review I would like to say awesome job please keep up the good work!!! Love was definitely put into this stuffed potato and we need more cooks out there that cook with love because since the pandemic good food has been hard to get. (Today's review 2/1/2024) I am now changing my review as of February 1st this place has officially gone downhill! I had a Steak and Shrimp stuffed potato and the veggies were so big that they didn't even cook all the way through. The potato was thrown together like someone threw up all over it. It was straight up disappointing and NASTY. I WOULD NOT RECOMMEND THIS PLACE ANY LONGER. The lack of care put into the food is appalling. I had the wing dinner w/ Mac & Cheese yesterday and it literally made me throw up. I can let one meal slide because maybe the cook is having a bad night but there has been issues the 3 times my husband and I have ordered food. SAVE YOUR MONEY!!! my steak was burnt and mostly gristle... This was just so so so very bad... It actually has me almost speechless! My husband's Bacon Cheeseburger and Fries didn't look like it usually does either. It was just all BAD!!!...

I ordered from Uber eats so I cannot comment on the service or the atmosphere but it made me rate them also or I couldn't review the food, that being said I really can't understand these bad reviews that are complaining about portion sizes or price!! Compared to other similar places their prices are very low and portion sizes very fair! Even after Uber adds their crazy high fees.Also I am extremely impressed at how fast my order was made.... at first I was worried that it ewouldn't be fresh or hot because it was done so quickly but that was not the case! My dinner was AMAZING! I got the shrimp dinner, added 3 scampi with baked potato and mac ND cheese. Best Mac ever. Shrimp and scampi s were large size seasoned and cooked perfectly. The baked potato was a little bit undercooked but everything else was soooo good that I can overlook that. My only actual complaint is the cocktail shrimp sauce was pretty bad but I doctored it up at home with some lemon and horseradish. To say I am impressed is an understatement and I cannot wait to go back and try everything else they have.... next time I'll save the Uber fees and go get it myself tho. THANK YOU for one of the best dinners I have had in a very long time and keep up...

My husband got the Bacon Cheeseburger w/ Fries and I got a Steak and Shrimp Stuffed Potato which I'm sad to say was thrown together. No care was put into my food it literally looked like vomit w/big chunks. I would have normally recommended this restaurant but the past 2 nights it went from mediocre to horrible. I actually got sick on the chicken wings and macaroni and cheese yesterday so I decided tonight I would get one of my usuals and it was absolutely unfortunate especially for the amount of money we spent. They also went from homemade ranch dressing to some cheap packet and the sour cream went downhill too. We won't be ordering from here until we know they got it together so for now unfortunately they have lost 2 of their most loyal customers because they couldn't bother to put enough effort into making our food properly. I would NOT recommend eating here, this place has gone downhill bad...