Our Place 2 — Restaurant in East Providence

Overall opinion: (restated at the end also) Decent breakfast, but I don't think I'd go back. The food was bland and the steak omelette was a bit disappointing. I didn't leave hungry, which is good, but there's really nothing telling me to go back.

Two Pros:

1. Big portions -- we did not leave there hungry
2. Wifi available -- we didn't see the sign until leaving, so we didn't use it and can't comment on the quality, but the sign says it's available

Two Cons:

1. Overall lack of flavor in the food -- nothing really popped or stood out .. it was all kind of bland
2. Confused identity -- they can't seem to decide if they are a diner, breakfast/lunch family place, or a bar, so it winds up being a mishmash of the above

Specific food order: (deep dive) I got the steak omelette, which I always look forward to. I feel gives good insights into the place because it's a higher food cost item and forces a place to make decisions about what's on the plate.

It comes with toast and either hash browns (stringy grilled potatoes) or home fries (lumpy potato bits that are deep fried). I chose the hash browns.

When it arrived, I could tell it was going to be marginal at best. The hash browns were a yellow, orange color, pressed flat, and looked tossed into the plate (partially atop the omelette). The rye toast pieces looked smaller than normal rye, and were meh.

The omelette itself was folded neatly, had decent eggs and cheese, but the "steak" was weird. It seemed a cross between a hamburger and "chopped steak" (which we all know is a fancy word for hamburger). The "steak" itself also had no flavor, and was crumbly. It was easy to tell this was not a proper steak, or ever part of one, cut into slices .. but rather a burger thing cooked, mashed up, and inserted into the omelette. So, that was a disappointment.

The coffee was ok, but kind of weak. It passed as coffee, and I'm sure the bag said it was coffee, but it wasn't like a really good cup of coffee that you leave talking about.

Where I think this place can improve: (meant as constructive criticism)

1. Figure out what you are. The confused message just tells people you want to stay open for all three meals and get the alcohol money too.
2. Do fewer things, and do them better. This place has fallen into the trap of wanting to do everything, and have sacrificed quality for quantity.
3. Add flavor ! Everything was bland and really meh. In my opinion, if they used better ingredients and let their natural flavors shine through, they'll see a world of difference.

Overall opinion: Decent breakfast, but I don't think I'd go back. The food was bland and the steak omelette was a bit disappointing. I didn't leave hungry, which is good, but there's really nothing telling...

I have been here a few times and always enjoy the food and the atmosphere. We always get the same waitress. She is a sweet friendly lady; always happy and smiling, but she has a bit of trouble hearing. I realized that the first time I went and from then on I spoke louder so that she can hear me. It is not a huge inconvenience to do this, plus there are also a lot of conversations going and the place gets pretty loud. Today was no exception until they were ready to close. We were the last people there and finishing up when we heard one of the employees scolding this woman saying that patrons had complained that she couldn't hear them. I don't remember the conversation verbatim, but she told the lady that she needed to do something or she would have no choice (which I thinking ahe was talking about letting her go) i think the lady said that she couldn't afford new hearing aids, and the other woman who was either the owner or supervisor told her that she needed to do something and make payments or purchase them on a credit card. 😳 Then told her that she couldn't wait tables she would have to work in the kitchen. Now, she is a sweet, fun waitress and good at it. I understand the needs of a company to please their customers, but there is also this thing called the ADA that frowns upon treatment like this. This conversation took place in front of another employee and us, so I can only imagine how a one-on-one conversation in private may have gone with this waitress. This made us very uncomfortable and we felt bad for her. Where is the human compassion? This lady has worked here for while so the employees and customers KNOW her. She is obviously having trouble solving this or may not have been aware. Why not help her out with getting what she needs to hear better, whether helping her with paperwork or pointing her in the right direction, or a gofund me or something like that rather than make her feel bad and embarrass her in front of customers and...

The food was amazing but i won’t be bringing my family there after the experience i had this past Monday. The first time we came we had our two kids with us but this time we didn’t have them so we went back to this restaurant cause we loved the food the first time. One of the waitresses recognized us and was really friendly, she even remembered how we liked our drinks so i thought that was pretty cool. She went on and asked us where the kids were and we told her that they’re away with family so i mentioned to her that we have just gotten engaged and before she could say congratulations or anything about it she turns to my fiancé and says “so those aren’t your kids?” And he responds that they are his. I totally was lost for words and I’m not a type of person to get rowdy in public, we are a black family and there are certain stereotypes of people being “ghetto” in public and also having a mixed family home if not a single black mother. For her to say that was very unprofessional and disrespectful. She had no business asking my man if the kids were his just because i told her we just got engaged. I literally got offended and came to the conclusion that i don’t want to eat there anymore. My family is from a different state so we try new areas when we move due to my fiancé being in the military we move around a lot and i must say that this was our worst experience being in Rhode Island. This is just my opinion, don’t let someone fool you with kindness because there’s always some type of negativity floating in their minds. It just sucks because i actually...