Carl’s Jr. — Restaurant in El Centro

Ordered my food on 3/12 and was asked to pull around to the front for staff to bring out the order. While waiting, I watched the manager (an older man in a gray button-down shirt) blow his nose into a napkin multiple times, like 3 or 4 times. Before the last time, he even held up the napkin to check out what was coming out of his nose. So I got to see that before receiving my food.. This was all within view of where I was told to go park and wait for my food. The manager also wiped his nose off on his wrist. He walked away and I had no way of knowing if he actually went to wash his hands.

I was ready to complain to the employee bringing out my food, but the lady that brought out my food was nice and assured me that manager did not touch the food.

The staff here deserve a raise for having to deal with such a disgusting manager... only reason for 2 stars...

After seeing those Big Char Chile Burgers advertised on TV, I had to try one. The photos look so perfect and depicts a fresh wonderful burger. The service thru the drive thru was good although the server forgot the straw for the lemonade drink. I also ordered fries, the fries were excellent and the drink was refreshing. But let’s get to that burger. First of all it didn’t look anything like the photo that I saw on TV or on the menu board. It actually looked like it was made and put together the day before. The lettuce tasted like it wasn’t washed and it was warm. I barely saw a chile. The burger was not charbroiled, it was just mushy. The burger was a big let down and didn’t taste good. I hadn’t been to a Carls Jr. In many years and I won’t be going back for many more years. What a big let down and false advertising. I hate it when...

They only have one person to attend both car service and counter, waited over 20 min waiting to place my order and the girl threw at me a mean snare when i asked he if she could please take my order as we were on our way outta town.

My burger was pattyless so to speak 🙄 3/4 of it was a big chunk of iceberg lettuce , a thick slice of onions and a picke...he patty is so thin it gets lost in all the vegetation.

Since i arrved at 11:30 until after i was served ,almost noon an order of chicken strips had been under the heat lamp...it stayed there unti after 10 min when we sat down.People complained they were dry and chewy already.

Never getting down to order again. Car service is lighting fast tho. Visit the Carls Jr at 4th street better. Ive had a better customer experience there and there is always more that 5 people waiting to...