Jack in the Box — Restaurant in El Centro

The Jack in the Box on Imperial Ave (next to Metro PCS) is below average. Rated 1 star, due to the fact that ordering and dining inside is a terrible experience. If English is your native language, good luck receiving your order correctly. Best to double check it. When dining inside, you're more than likely to sit by or be approached by a person less fortunate to ask for food or money. People living on the street, come in with their own cups and serve themselves refreshments at the drink kiosk shared by paying customers. There are numerous people that loiter there, and though staff seems to have knowledge of this, they turn a blind eye. Their restrooms are filthy and very neglected. Not the recommended location to take your children. Your best option is just to order drive thru. Would rate higher, but they need much improvement...

I went the other day and my bill came to about $12.48. I gave the cashier $22.48, but all the cash he gave me back was $7. I told him I was missing change. Words were exchanged, and I left. I tried to find a parking spot but couldn't find any, so I went home and called the manager. She answered, and we spoke. She asked me to return the next day for the cash back. Apparently, the manager had distracted the cashier, causing the mistake.

After ending the call, I opened my food and found I had received the wrong order. I called her again to let her know. She told me she would give me a gift card for a free combo. The next morning, I did get my $3, but I had to wait 10 minutes for the combo. I wasn't going to...

The people who work here should be ashamed of themselves. I'm giving 1 star not because of the food, ambience, location, but because of the employees who REFUSED service to a homeless man on Sunday, September 7, 2014. The man had cash, he was willing to pay for his food, but, whoever was working REFUSED to take his order. They just shook their head and went about their business. I am appalled at the lack of compassion the employees had for this man. Where is your heart? Your address is 666 N Imperial, well the devil surely...