Unpleasant store. I am a peets coffee die hard. On two separate occassion, I was refused to use the bathroom before getting my coffee. I am a Black woman immediately I began to wonder because that has never happened to me at a peets store including stores like the one on Piedmont were you cut through the counter to the back to get to the bathroom. I had to go across the street to Chipotle where I was not even eating without problems I was allowed to use their facility. After leaving Chipotle, I started to go back across the street to buy my coffee, as I was walking towards peets, I got more upset turned around got in my car and drove to a friendlier store. I am writing this right now becauce it is the closest store to me at this moment and I can't go there. I will drive to Solano to get my coffee. what a shame. I have been consuming peets coffee and teas for 25+ years before all the new stores were even built. I will NEVER go...
Read moreMr. Peet's rolling in his grave. "One of the common trappings of success is overproducing. Companies make money and rapidly expand their product line. Authors become popular and churn out books at a faster clip. Scale can empower, but it can also dilute. Something is lost when quantity is valued over quality. You have to maintain your standards even when all the forces around you seem to be calling for growth. Push back against more, more, more and remain committed to better, better, better." Private Equity investors keep deteriorating the quality of the shops and products, using algorithms to squeeze more money out of the good name & reputation of Peets, putting out more mediocrity and a merry go round of uneducated, careless probably underpaid, take-for-granted staff. The latest owners "cut off the head to feed...
Read moreLove coming here to get my caffeine fix. It's not often that I have time to come here to enjoy a nice beverage but today I was in the area and decided I needed an end of the week treat. Since it was kind of warm out I decided to order a cold frappe drink but wasn't sure what was available. The line was going pretty fast so I didn't have time to look at the app. Wish they had the specials on the sign board. Anyways I ended up getting a caramel frappe drink. It was really good and very sweet. I had to mix the drink around with the straw to distribute the sauce and syrup. The drink has a very good coffee flavor unlike Starbucks which just tastes like sweet milk with a bit of caramel flavoring. Every time I go starbucks I have to add a shot of espresso to get that same coffee...
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