Happy Burger — Restaurant in El Paso

Love happy burger best family meal specials in town we go here every week and we eat at places all over town but I would say this place is #1 EVERYTHING we have eaten from here is perfect delicious and great prices fast service and they have never messed our order up not even once no matter how complicated it was. We never even check it cause we know and trust them. Everywhere else we go has messed stuff up and we always have to check our order. I can't brag on this place enough honestly. I don't leave many reviews only if a place is really fantastic and this place is if you haven't tried it TRY IT you won't be disappointed and don't let the burger name fool you MEXICAN FOOD HERE IS DELICIOUS! PERFECT ENCHILADAS TACOS BEANS RICE SALSA ! AND DONT FORGET DESSERT BECAUSE ITS ALWAYS DELICIOUS. and they always have different desserts that are special THANK YOU HAPPY BURGER FOR YOUR EXCELLENT BUSINESS PLEASE...

I decided to try this place and support local. Placed an order through drive thru, went up to the window, it took about five minutes for someone to come up to the window to take my order (first red flag). I waited, and waited and waited for 20 MINUTES because they had already taken my payment. They didn't bother to come to the window to let me know the food was taking a little longer or bother to look my way. I had to get out of my car and knock on the window to ask for an update. She just said, "it's almost out." I asked for a refund....which took another five minutes. She ultimately was not able to and ended up giving me cash. No apologies on their end. Was hoping to have a new spot but will probably not be...

Here’s the problem, I ordered the Laperrona which is on the specialty burgers menu and comes with cheese, mushrooms and onions, according to the menu. I ordered this carry out so when I got down the street, I realized that my burger had lettuce, tomatoes, and some sort of sauce on it. I’m not a fan of some sort of sauce, lettuce or tomatoes. Had it been listed on the menu correctly? I would’ve ordered my burger without some sort of sauce, lettuce or tomatoes. Once I discarded half of my burger, the other half was great! Ordered onion rings, and a single flounta and everything was great. I’m not happy about the surprise additional items on my burger, the menu should...