Mexicanisimo Restaurant 915 — Restaurant in El Paso

There is no way to express how negatively I view this place. I'll not only never eat from here again, but I tell everyone I know to not do it, either. I'm sure this will put this restaurant into such a light, you'll likely avoid this place too.

I'll start off with this. For years, we enjoyed this place. It USED to have good food. I've watched the quality and preparation of the food change time and again, and so we ordered from there less and less. I can give you the exact date of the last time we (my husband and I) ever bothered. Then, I'll give you the last time I'm sure my aunt in law will ever try it.

Let me be clear; I didn't order the food. I haven't even eaten from them for over two years. But the last time my children have eaten any of it (my daughter actually as my son didn't partake in this); March 15th, 2024.

My mother in law ordered from here. We usually did delivery. My daughter was more or less coerced into eating it by someone other than me, against my wishes. I didn't eat any, my husband was at work, and my son didn't eat any. Long story on the dynamic.

March 16th, in the afternoon, after a morning of vomiting diarrhea and crying, my 7 year old daughter almost died because of raw pork contamination with the food. She didn't even eat pork. She had rice and beans. So, someone didn't wash something properly. If the ER Doctor didn't start her on antibiotics right then, she would have.

Before you think, it's something I made, that was the only thing she ate that evening and she had cereal for breakfast (a treat, I don't let them have cereal but a handful of times a year). I WAS encouraging her to eat the berries I got her (which she loves), but apparently that was a problem via the third person. I didn't feed her pork, or chicken, cooked or otherwise, for over a month. I know that because I stopped preparing those due to my own dietary restrictions (beef only) at this point. She was out of school for a week. This was a very fast acting virus. It HAD to be the food.

I watched my 7 year old go through a horrifying amount of blood loss, go catatonic, hypothermia, and hypoxic. I watched her cry and cry, scared she'll die. I stayed with her 24/7 for a week in ICU, not sleeping.

Were we not so terrified, exhausted, and desperate at this time, we would have sued.

A couple of weeks ago the same one who made my daughter eat this food, tried it again and started vomiting and had diarrhea, herself. She finally chose not to eat it anymore,...

We bought some fund raising tickets to help out with kid's sports. According to the ticket, you have 3 different plate choices. So I checked the prices for those 3 plates and the average price was $8.50. I didn't really care for either of the 3 so I asked if I could substitute it for a plate of equal or lesser price and was told "NO". I can understand if I were asking for a much higher priced meal but I was actually getting a plate that was $6.99 saving them some $$$. All I was told was "we don't do that". Bad business sense not to mention Bad Customer Service. Especially since we were the only people there. Then I ordered a burrito and the tortilla was drenched in oil. I wanted a burrito didn't ask for a "chimichanga". By the way I wasn't aware that you could sell shoes, or boots in this case, at a restaurant. That would consist of people having to remove their shoes to try on what they were interested in purchasing. In a restaurant.....? Isn't that against health dept. policies?. As you can see I recieved a response to this review and as you can tell they don't have any "customer service" manners. Yes I ate the fillings of the burrito but left just about all of the oil drenched tortilla. I've yet to buy a "donkey"..... I've come across a few but have no interest in purchasing any. GOOD...

Used to LOOOVE this place, now they take forever and the food is hardly mediocre. Not sure if they’ve just lost their good workers or what. The past three times I’ve called to try and place an order I have to call repeatedly just for them to answer. Last time I was calling them for 15 minutes straight before they answered, when I showed up for my food they were dead so it wasn’t because they were super busy which would be understandable but they were just standing there really. When I asked for chille con queso I was asked to go wait in my car and told they would bring it out quickly (not like chille con queso isn’t an item that’s made and ready to put in a cup and serve) I waited 10 minute in my car for the queso and then walked back in and it was like the lady at the counter who told me to wait in my car forgot that I asked for queso because she was just looking at the menus and when I asked about the cheese she was super red and embarrassingly sayin “I didn’t forget about you” then immediately went to the back, put the cheese in a cup and gave it to me. I hate to say it but this place is going down hill and they have gotten good at wasting customers time. Also wouldn’t recommend eating in because they’re air conditioning hasn’t...