Punta Cana Restaurant — Restaurant in Elizabeth

Unfortunately, there's not one single quality Dominican Restaurant in Elizabeth or the nearby towns. Haven't been to a good Dominican Restaurant in this area, in the last decade. In my personal opinion, they have a couple of good things. Also, some others they should work on:

The place looks clean. Looks like they take care of that. Haven't been to their bathrooms yet. I always hear if you want to know if the restaurant you go to is clean, check their bathrooms.

At least they changed the nonsense rule of "only cash". I know might feel good to keep more money in your pocket after filing your taxes, but no one carries cash anymore. I guess was making a hole in their pockets, because that made people look around for other choices.

I have friends and family members who have been there once or twice but decided to not go back, due to the lack of Customer Service skills their personnel offers. All of them need intensive Customer Service training.

During my last visit I ordered a chicken soup after coming from the hospital and was of no quality at all, looked like it was just leftovers. Didn't taste bad, but I was expecting more. They never have Mangu, and we all know that's a staple in our Menu. Mangu is to be eating at any time of the day, not just for "breakfast". I also heard from family members that some of their food is nasty and they won't be back.

Prices are too high for the low-quality food and Customer Service. Cost nothing to be kind and is not too difficult to produce quality Dominican Food. The ingredients are in every Supermarket in the area (not expensive at all) just need some love to...

I hope the owner reads this review as i will try to be completely fair. The reason I couldn’t give you 3 stars is because you are not deserving to being close to 5 stars, it is not that your food is horrible but your prices are, you price everything individually without the knowledge of the customer and over charge, now this is highly unfair because if i wanted to pay $30 for such a simple meal, I would go to a high end restaurant. I could’ve had the same meal down the street for half the price. I hope this review is taken constructively, which you may not care about because you may think “customers will continue coming no matter what”, how ever I am one of the many customers who works nearby and could’ve offer long term business and unfortunately you will miss out. No hard feelings but good luck and I hope you consider this review and work on your service...

I called to make an order of Mofongo on white sauce and the lady told me they don’t make it on white sauce only on red sauce I told her I will call back in a few minutes after I called back to let her know that I was driving close by that I would like to order that mofongo on red sauce and she told me with actitud or yeah is you the guy that called saying that don’t want it on red sauce. I hope the owner of this place look at this because I never had receive such bad service in a restaurant and follow up with the person taking order by phone

La persona que toma las órdenes por teléfono es una falta de respectó. Le habla tan mal a la gente que nunca iré a ese lugar. Espero que el dueño pueda ver esto y tomar carta...