Rita's Italian Ice & Frozen Custard — Restaurant in Elizabethtown

I've been going to Ritas probably since the 1980s every summer with family or friends. Needless to say my husband and I were very disappointed a few weeks ago when we stopped by for a large cup of custard. We saw a man walk away with about a 5" tall stacked custard on a waffle cone which was tempting for me to buy but I decided to purchase a large cup of custard instead. When the cup was placed in front of me it barely filled the narrow part of the base of the cup so it was only a 3rd filled (about an inch high). The amount made me question how much money was spent with the tall cone and how hollow was it if it was possibly the same weight as mine?. When I questioned if it was a large the woman placed it on the scale & explained to me I was being charged by weight, then preceded to hold it up in the air to yell to the customers in line "this is a large"! I heard a lot of rumblings behind me of disappointment. Whomever that was could've done a lot better vs shaming a long time customer as I did not make a scene & just questioned the volume and nothing more. I did not take a picture as it wasn't worth it other then to post a quick review. Maybe this is all just a misunderstanding, but I do believe as a consumer, product must be sold...

This is BY FAR the BEST Rita's Italian Ice & Frozen Custard location I've EVER been to. I've been a loyal Rita's customer since they 1st opened up year and years ago. I always look forward to spring, so that I can calm my Rita's craving. This location however, had so many italian ice and custard flavors that I'd never seen or heard of at any other Rita's locations.

We aren't from Elizabethtown, but we'd driven by this location several times over the last 4-6 months. My daughter kept asking me if we could PLEASE stop, but back in the spring, I was hesitant to stop because of the whole COVID thing. Finally this last time, I caved, and BOY AM I GLAD I DID. The street view of this location is SO INVITING. I love the little picnic tables located in front of their shop and the Red/White umbrella's are perfect to keep the sun off of you on those Hot/Sunny Days, while you cool down with some delicious Italian Ice :^). The staff is so friendly and they were all wearing masks as well as asking customers to follow the social distancing guidelines. I'd definitly recommend to ANYONE that you stop by this location and grab some Ice and see for yourself, just how many flavors you just...

It is an old fashioned ice & frozen custard stand in small town America. If only it served more than vanilla, chocolate, and vanilla/chocolate swirl custard.

Update: May 25, 2025. This weekend, I am VERY disappointed in the pricing of the Rita's Mobile Ice Cream truck. Yesterday, the Rita's ice cream truck was at a soccer tournament in nearby Derry Township. The Rita's ice cream truck man told me that it would cost me $8.00 for a large ice cream. I paid for my ice cream by credit card Today, I checked my credit card to find that Rita's charged me $9.49, NOT $8.00. Please INSIST on a credit card receipt when you pay for a Rita's ice cream truck purchase. IF the Rita's ice truck cream overcharged every customer at this weekend's soccer tournament, ??.

Update June 4: There is a math error. There is a 6% tax in Pennsylvania. 8.00 x 1.06 = 8.48, NOT $9.48. Either you are STEALING from soccer families, or you do not know basic math. At this point, I just want my dollar...