Starbucks — Restaurant in Elk Grove

This afternoon my son visited this place and forgot his school wattle bottle on the table. I arrived to pick it up at 6:31pm, not knowing they closed at 6:30pm. Two employees were cleaning and the door was already closed. I knocked to try to tell them I was there just to pick up the water bottle, but she saw me and ignored me. I called and she answered the phone, I explained that I just needed her to give me the water bottle since my son would need it for school early tomorrow, but she answered that there was no way she could let me in. I asked her if she could come to the door to just give it to me, she said that according to the policy she couldn't do that. Then a worker opened the door to bring in some boxes, and I asked her once again if she could just give me the water bottle, she responded very rudely, raising her voice, “I already told you NO!” I asked for her name and she said practically yelling into the phone, EMMA!!!

I am very disappointed by the attitude of this employee, it was not a big deal to take one minute to just give me the water bottle. She spent more time on the phone being rude and telling me NO! I have been a frequent customer of this place, but from now on I...

This place is usually a little less crowded than your typical Starbuck's. There's decent outside seating during the warmer months that has an eastern exposure. Sunshine in the not. Shade in the afternoon, which is nice I'm the warmer months. What can I say? Drinks and food items are the same as at other Starbuck's stores. Staff is usually competent and friendly. Parking can be somewhat problematic at peak times-- you might have to park nextdoor at CVS. Updating this review after a couple of years. This Starbucks, while smaller than most, seems to be pretty efficient-- so while there may be a bit of a line, orders tend to be fulfilled quickly enough that then overall wait time is...

They always make me wait for just plain coffee for more than 10 min while people are coming in and out with crafted beverages and leave . If I say this is almost everytime I order from this store ! Also almost always the same girl taking my order .and when i asked for my coffee after 10 min of waiting she made it within less than a min and told me i think someone grabbed your drinks by accident. I politely told her no I don’t think so ! It’s not a big deal really it’s coffee who cares it’s just the audacity of her chitchatting , that’s all she did and coming with a lame excuse instead of saying I apologize I forget...