Tian Korean Restaurant — Restaurant in Ellicott City

We ordered black bean noodles for takeout. I called 45 minutes before closing, and the rude lady who reluctantly took my order told me to hurry up and go to the restaurant as soon as possible. Despite the pouring rain, I rushed to the restaurant within 15 minutes of placing the order, only to find that our order was not ready and people were being seated to dine in. After making us wait, we got our food and went home, only to find that they did not include the black bean sauce. They only packed plain noodles. I called the restaurant and told them what happened, and without offering a single apology, they said "just come back and pick up the sauce." I had even tipped them 20%, which I immediately regretted. I understand that mistakes happen, but restaurants also need to be held accountable for their mistakes and at the very least, learn how to apologize. For the lady to have the audacity to tell me to "hurry up" to pick up my order, and then later tell me to "just come back" to pick up what the restaurant forgot to pack - is unacceptable. No customer should be treated this way. Spend your well-earned...

AS of May 2013, the quality of their food is inconsistent. One of the most popular dish, sweet & sour pork or chicken are so soggy instead of being crunch in so many times. The management doesn't seem to be interested in satisfying customer's need. Service people are usually arrogant and does NOT come to the table after food is delivered. I do not care about the price but their food is way below average. If you have to go there, order anything BUT sweet & sour xxx. Try nearby Silver Dragon on Rt 40 west near Boston Market. Their food is better for a bit more $. Or even Food court in Lotte Plaza next to Tien. It should be a better...

I eat here about once a month b/c I get a haircut every month at the hair salon next door. The food is good. I like the Jamppong and the sweet and sour pork. For all the people complaining about the service, I agree with you. At Tian, sometimes the service is good (like last month) when my order was taken quickly and water was refilled. But other times, like yesterday the waitress took 10 mins to come back and take my order (restaurant only had about 14 customers) and I had to ask for water. I hope management can address the service issue b/c the food is good. I wonder if the ratings of the food are skewed b/c of the...