Sonic Drive-In — Restaurant in Emporia

Used the app to order ahead for an ASAP. Gave them 10 minutes before I got there, checked in to stall 13, and said my order was in the kitchen, then on it's way. At about 10 minutes, I pressed the red button as it still wasn't there. They said a receipt didn't print, and they didn't know who it went to. I told them my order and location, stall 13, just outside the door. Another 10 minutes, still nothing, press the button, no answer. After a few minutes of no response, I walked in. Told them the issue as nicely as I could and went back to my car. Another 5 minutes pass, we get our items, the food cold, and the slush melted. Sonic has gone downhill while their prices rise. Good thing kids like to hang out there; you're running off adults with your...

I walk and the gate was locked to get out of the weather , I tried the app it would not let me order ! I walked up to a stall an ordered no problem , when I received my food the the food I ordered was wrong and so I had walked away and from the sonic , checked my food it has cheese and caked with mustard not how I ordered it , I took it back to the door and they said hold on Ok i recived the new sandwitch from the meal that I had purchased i had to sit it on the ground i checked it was warm no cheese , but it took three napkins to wipe it mustard off so I put my cold tater tots and the sandwich in the bag with the three napkins of mustard and handed back ! Walked away ! This is my review of...

I ordered something on the app and had an add in. I paid for it. I checked my order and it didn't have the add in. I pressed the call button and asked for my add in. The lady who answered the call button was extremely rude and only escalated when she was proven wrong with both the receipt and app that we had an add in at all. Believe her name was Ashley or Ashlyn. She refused to correct it in anyway, repeatedly saying she just "wasn't allowed to". She tried to refuse to give the receipt back too. Probably won't go back to this Sonic considering they refuse to follow the way Sonic allows you to order. If you want add ins, you're probably not getting them because "they're not...