Went there before noon on a Saturday. We have had a few decent meals there in the past. Last time we were there it was kind of...Meh. We expected to see improvement this time but were disappointed that the quality has dropped even more. After waiting outside in the drive through to order for 5 minutes we decided to go in. (Drive through speaker has been broken for a year. The only way to drive-through order is to wait until the car at the window has ordered, paid, waited, and received their food.)
There was only one table occupied. That should have been a hint. We ordered sandwich combos and extra ribs. There were disappointingly few fries in the order and the meat on the sandwiches were not moist or juicy. If not for sauce to moisten them we would not have finished the dry sandwiches. The ribs were worse. They were overcooked to the point that the bones were crumbling and all the fat and moisture was cooked out. We threw nearly $15 of ribs in the trash! The only good thing was that we were glad we hadn’t ordered a full-slab.
This is not the Billy Sims BBQ we are used to and after experiencing disappointments at other stores we were sure that we could, at least go back to Emporia and get good food. Boy, were we wrong! Where is the owner/manager at noon on Saturday?!?! I know thatBilly Sims meat is cooked ahead of time. But I have made enough trips around the Sun that I know you can’t keep re-refrigerating and re-heating meat. These ribs were beyond just leftovers! I felt robbed. I informed the girl on duty and asked her to pass on my concerns.
We are probably DONE with the Billy Sims chain. It’s a shame that we seem to be seeing the quality going downhill in all of the stores we have visited. You can’t keep cutting corners on quality or you will eventually drive all of your potential customers away. If you wouldn’t be happy paying for it AND eating it......
Read moreWent here today and ordered 3 sandwiches and 3 sides. 30.00! I have never been here before but I can say it wasn’t worth 30.00. The meat didn’t even taste smoked or bbq. For a bbq place I expected the meats to at least taste smoked. Nope! For 30.00 I could have bought a pork roast and made 20 sandwiches for that price. The meat had absolutely no flavor just like if you cook a roast in water that’s it. Also the sauce. Award winning??? It tasted exactly like the bbq sauce McDonald’s has that you get with your nuggets. I’m sorry billy sims but I was not impressed at all. Way way overpriced and the portions were small and it didn’t taste like bbq. Also the sides. Baked beans. I swear it was bushes baked beans. Coleslaw same as kfc and Mac and cheese definitely made from a can. Won’t...
Read moreUsed to love Billy Sims. Last time we went which was right after they reopened after majority of their staff quit. Asked for a salad with extra corn for no corn to be put in the salad. We went today. Waited over 20 minutes in the drive thru to only get up there and wait another 10 minutes. They handed us our food. We asked kindly if our sauces were in the bag. The employee rudely “yeah that’s what you asked for”. I told her we were missing at least two of them. She then proceeded to go get four of the sauces that she first said that were in the bag. She was not nice about it at all. Then we get home for the ribs to look and taste absolutely dried out. Sad to see once’s a good restaurant...
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