Worst experience I’ve ever had!! Went to get shakes for my family and put in my order after they answered on the intercom and then it went dead and no one ever came back an repeated my order.. so I’m thinking they just forgot to give me total. 15 mins goes by nothing and then I hit the button they have no idea what’s going on sends someone out that is just as confused then finally gets me back in the intercom had to repeat my order 5 times. They brought out my 4 shakes no drink carrier was never asked!!! Got one of my shakes lid wasn’t on it an it dumped out in my car and all the girl could say was sorry and as I’m cleaning she trying to hand me my other shake!! Of course I was trying to clean up choc of all things..I get charged 17.00 bucks for that kind of service and then when I gave her money she said oh I’m sry I don’t have change (coins).. I would of thought a manager might come out with all the confusion but no one even tried to make it right!!! Will never go back and I’ve always gone to that location because...
Read moreI went to go get some drinks today amd the service we terrible! I only ordered two, a vanilla cream dr pepper and an ocean water. The first time out they brought regular water with the soda so i took the soda and told them i had asked for an ocean water. They said no problem and i smiled but when they came out again it was literally like they took some of the water out of the cup and put some blue coconut in it because you could barley taste the Ocean so i once again asked for the correct drink and the manager so when they finally came out 45 minutes of my life was gone but i finally got the right drink. So at this point it has taken 45 minutes 3 trips back and a watered down soda i was getting for someone else who couldn't even drink it due to the fact it was watered down so much you couldn't even...
Read moreHow this place has 3 stars, I'll never know. Have you ever had an ENTIRE order made wrong? We did today. It was extraordinary how poorly everything was done. We ordered a Route 44 Vanilla Dr. Pepper and a Large Strawberry Root Beer (Basically, Dr. Pepper with one ingredient added and Root Beer with one ingredient). What we GOT was a Large Strawberry Dr. Pepper and a Route 44 Vanilla Root Beer.
Ok, fine. Drinks aren't that big of a deal, but wow. I also ordered Chili Cheese tots and I got chili cheese FRIES instead. They don't even advertise chili cheese fries! They literally went out of their way to mess this up. On top of that, we get a cold corndog and soft pickle fries.
Good lord. This place needs an exorcism...
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