Marco's Pizza — Restaurant in Enterprise

First things first : My family absolutely love your pizza ❤️️. They are picky eaters and with Pizza Hut soon opening up and ( our family fav pizza ) is now right by our house I was thinking they would wish to change but no they love your pizza . However , it only takes one sour apple to spoil a bunch . Your pizza is delicious but there is one Driver that has consistently been rude at each delivery and we order at least twice per week . All the other drivers are sooooo kind . This female driver has continuously been rude even though we give a tip each time but this will stop for her . After the last delivery from her the other day we have decided that maybe Pizza Hut is a better bet as poor customer service is honored . We tried to made excuses for her as Christians by dismissing her rude behavior by saying everyone has a bad day but this has continued for months so enough is enough . But yes, your pizza is delicious - at least I heard as I'm a low carb so I have yet to taste it but my family loves it . Maybe delivery is not her thing or being around customers . Sad that such great pizza has to have a dark cloud over it due to her behavior . Even our neighbor notice it and said ' she is having a bad day , huh?' However this was normal behavior for...

They don't even get one star to be honest .I called on 1/28/2023 to get the special in the picture, once I was done placing the order they told me a different price than what was listen on the coupon on their website. I asked the man if they can honor the coupon price and he said he will ask his manager and he said the manager said that was the price. I asked if I could speak to the manager and the man came back and said his manager said "If I can't figure it out then he can't figure it out", they were very rude, the manager and the man on the phone. They lacked customer service and we loved eating from but we will not patronize this establishment. I will be calling the corporate office and informing them of how the company is running their business and their lack of customer service. There is always someone above the manager and I will speak with them. The treatment is disgusting when all I asked was can they honor the coupon code amount...

I will start out saying that I love this pizza. My last experience is more about the staff. I receive emails for deals and had ordered a special but when I went to pickup I was told the code was not for the coupon I had in my hand. The person in charge said he would call the owner because he didn't want to honor the coupon. I waited for the long phone conversation to be over and was then told he would give me the price listed but that he had other customers try to pull the same thing. Let me say one thing. I am a 68 year old female and don't need to be treated with disrepect by some 30 something. As much as I like this pizza and the location is very close to our home, I will never order from this location again..It is very bad business to treat customers in this way and I said that to the young man. If you don't have enough sense to stand behind franchise emails , then it won't be long before this will effect...