When we got there all the tables empty was dirty the I had to get the cook to clean table and the guy that was or waiter was clearly under the influence of something he kept standing there staring out the window he had on a ball cap and a maroon sweat shirt his jaws were sucked in and his lips were pushed out he never washed his hands or put on gloves we set ther 20 min and I finally got his attention and told him what we wanted to drink and was gonna split a waffle to start but we knew what we was going to order,he said ok so we wanted oj and a coke he brought back coke and water never calling in waffle so after that we set there 30 min still nothing two more tables came in and set at other section . We got up and moved to other section thinking it may be better but once again the cook came and got our drinks and said she would get our server well 20 min went by and finally he came and took order but he never called it in to her so we got her to come to our table and take our order she had to take order cook it and serve it and take the money for it so I tipped her and told her thank you the two guys was just in her way I would fire both of those guys and it was on...
Read moreThis place has completely turned around! Service related! Staff are attentive, courteous, friendly and competent! Great food!
The below part of my review no longer applies.
My initial Waffle House in Etowah visit was not as I had imagined it would be.
I have waited for over 40 years for Etowah, my hometown, to get a Waffle House. I love the food, the service and the consistency of both. It never really mattered which one you went to, those things remained the same.
Until now.
I walked into the Etowah location and wasn't greeted which is normally what happens upon entering. No problem I thought, this place is new, these people are new. 15 minutes later, feeling less forgiving, I seat myself. Now that I am sitting directly in front of the 3 or 4 servers busily engaged in their cellphones, they won't be able to ignore me.
I was wrong. After another 10 minutes of my ghost like visit, I got up and left. I had thought my wait was over, Etowah had finally gotten a Waffle House. I was mistaken. There is a sign and a building but that's it. Everything that makes a Waffle House a Waffle House is still...
Read moreAs you can see from our group photo, we all enjoyed our breakfast meals. When our party of 9 arrived this morning, Friday the 13th became a lucky day - two booths next to each other and 3 wait staff to take our orders. Catrina was the veteran, and she was training a young man & woman with her. We ordered our drinks, which were delivered quickly, and then breakfast.
Everyone had something different at our table. Two of us had scrambled eggs and raisin toast, but grits and bacon for one and hash browns and sausage patties for the other. One had the hash browns, bacon, eggs bowl, and another had the cheese omelet with wheat toast and hash browns. Last to order had a bacon, egg and cheese sandwich on Texas Toast. Not sure what the other table ordered.
Meals came quickly, hot and good. As coffee cups and water glasses emptied, they were quickly refilled. This was a busy place, but we did not feel neglected. It was a good choice for breakfast! Waffle House remains one of our favorite breakfast places - no matter...
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