a friend of mine were camping for penco power days...we brought our very hungry toddlers in for breakfast mothers day weekend...we walked in the place wasn't packed no one spoke to us for 5 or 10 mins after we were standing in the doorway finally told us to have a seat where ever. we waited another 10 or more minutes for the waitress to bring water and menus. we decided on what we were having fairly quickly and waited more then awhile longer for her to come and take our order by now our toddlers were getting fairly impatient. my friend asked if there was anyway they could get the kids done and bring out before ours. Waitress said it would take just as long to make ours and they couldn't do that. I ordered veggie Benedict no mushrooms. I would say a good 30 minutes later after having to take my impatient toddler outside to walk down the block two times we finally had our food on the table. My breakfast came out smothered in mushrooms and I said to the Waitress I believe I ordered with no mushrooms she got impatient with me and said well I told them no mushrooms. ok great. she takes it back and another 15 min later when everyone had finished breakfast mine came back by this time our kids were fed up with sitting so I asked for it to go. I couldn't help but feel like they should have offered a discount or maybe even an apology. we were in there for close to 2 hours the food was good and I have been here before.this time however was a nightmare. my advice would be to advise customers who arrive there is going to be a very long wait for food and we may have went...
Read moreMy family came from out of state and decided to have a meal here. Jax was busy but we waited. We were told there were seats in the back but they didn’t show us where to find so we finally decided to walk back and find them ourselves. Then we waited and waited and no one came to take our order. So we asked a waiter who was helping another table and someone finally came and took our order. Then we waited and waited and waited and waited and went to the front of restaurant and asked if they were working on our order …. They said yes they were working on it so we waited and waited again. Still nobody came to our table except to offer us water. We asked again about food and they said it was almost ready.. we waited and waited some more and they finally brought food to our table. It took so long we had to leave without eating food at restaurant. From the time we arrived at Jax we waited for over an hour or more. We were very disappointed with service. I am here for my dad’s funeral and Jax restaurant just proved to me how locals treat people who are...
Read moreDropped by today on a whim while passing through and had a fantastic experience and awesome food. Tammy and the young ladies working there were super friendly and gave great customer service. The food portions were certainly generous, but that means little if the food isn't quality. Thankfully they win on all fronts, as the food that we ordered was fresh and delicious. Super cool interior, lovely staff and fantastic food has given them the 5 stars they deserve. This will now be a regular stop on my trips across the border, and there was one extra little bonus. The gesture of a Veterans discount was proudly advertised, and though it's not something I'm used to, it was greatly appreciated and the saving was added back to the tip, as they...
Read more