Donut Bank — Restaurant in Evansville

Since my last post (on bottom) Ben and Alex have gone above and beyond to make things right. They have apologized and more than Reimbursed me for my coffee. I may have to wait for blue berry coffee to come back, but I'm ready for highlandergrog. Thank you guys again.

Went through the drive through this morning, ordered a HOT coffee, went to grab it from the drive through worker and the lid was not on all the way, and it spilled all over me and my car. The worker stood there and stared. I had to ask for napkins, my coffee wasn't replaced..she just asked what color lid was on my cup and gave me a different lid. My hand was very burnt along with my leg, not to mention over half of my coffee was gone. Won't...

Donuts are always good here. Chocolate cover honey buns are the best. Service is a different animal. Girls are not very attentive. Throw donuts in your sack upside down. Not good to get a long john with all the icing on the bottom of a sack.

Then they have the rewards program. No one ever asks you if you are a member of the rewards programs and then when you ask them about them they act like they are going out of their way to give you your rewards. Or tell you, it is too late, I should have said something before they rang it up.......NO YOU ARE AN EMPLOYEE THERE THAT HAS A REWARD PROGRAM, YOU SHOULD BE ASKING IF WE ARE MEMBERS. EVEN MCDONALD'S GET THAT RIGHT!! Please quit being rude about it. It's...

Went to two different locations on a Sunday looking for long John's. No long John's, no glazed donuts, no cinnamon twists. Finally decided on some other options. Ordered a medium mocha latte. Got to the window and was handed four bags of donuts, all smashed up with the icing against the sides of the bag. As if I wasn't frustrated enough, I took a big drink of my latte and it tastes like chocolate milk!! Didn't even taste like espresso one bit and it's partially warm! Awful awful experience today and it's not the first time. I'll never understand why I wasn't handed a box of donuts instead of a handful of smashed up donuts in a bag. Disgraceful to...