Having my violin/bow repaired by Rebecca was by far the worst experience of my life. The top had a crack to repair and the bow needed a re-hair and frog repair. When I dropped it off in January 2020 she told me she would have everything repaired and setup in 2 weeks. A month went by and I called her to check on the status. She said 2 more weeks. The next time I called she said about 2 weeks. Throughout 2020 I probably called a dozen times for a status update and she would always say 2 weeks. We spoke in January and February of 2021 and it was always not ready. Finally in the beginning of April 2021 I called and she said it was ready. Thank goodness! At this point I just wanted it back so I didnāt have to deal with her anymore. We scheduled a date and time a week out for me to pick it up. I drove an hour and a half to her house, knocked on the door and she said it wasnāt done yet. I didnāt even know what to say. She said it would only take a couple hours to finish and she might have it done that day. I couldnāt even speak. I pulled my head together and asked her if I could see it. Guess what? It was no where near being completed at all and to top it all off she said my bow was done yet she had never even taken it out of the case. The 200 year old hair was still falling off of it. Against my better judgment, I left it with her. She said she would complete it and ship it that week with no charge on anything. Ironically, 2 weeks later I got my fiddle. She did apologize and I do appreciate that but I learned throughout this turmoil that I have got to be the nicest, most patient human on the planet. 0 stars was not...
Ā Ā Ā Read moreHaving utilized this repair shop for the expert re-stringing, tuning and repair of my own 4/4, I can honestly say the proprietor is far and above any other individual in her field with regards to the history and development of the stringed instrument. I know of no other person who has all the facets of the violin. The repairs and refurbishment of my instrument was completed in good time, without delay and at a reasonable price. I appreciate all she has done for me with regards to the violin. I appreciate Mrs Wetzel for all she has helped me...
Ā Ā Ā Read moreWe traveled to Evansville from an hour away to find a violin for my daughter. We aren't from Evansville, so we weren't exactly sure where to look, and we ran across this place on Google. We called them to ask if they were open and if they had many violins to choose from, and the lady that answered the phone was not pleasant, and with a very " Caddy Tone" she said" Well, we are a violin store aren't we?". I hung up on her, and we will...
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