sweetgreen — Restaurant in Evesham Township

I generally love sweetgreen. However, the other day I placed an order to be picked up at 3:45. Knowing that I was going to have to wait for a while before I could actually eat it, a very strategically ordered it for the earliest time I could possibly be there. I received a notification at 3:19 that it was already ready for pickup. They had made it so early that it was going to sit on the shelf for 25 minutes before I could even be there! I don't, for the life of me, I understand why somebody would make the food so early, knowing that the person picking it up wasn't coming until 3:45, as indicated on the order.

Now, as for reviewing prior visits: the music volume in this place is usually outrageously, making it difficult to hear the person across the table from you; the portion consistency depends upon who is making the salad; there's only one girl there I have ever seen smile, most of the employees seem miserable; getting someone's attention as a wheelchair user is incredibly difficult, as they don't pay attention to the customers who are at their sight line. It's often way too hot in the seating area to stay to eat so I end up eating in my van, where it is much cooler!

The food is incredible but, at its incredibly high price, you would think you would at least get decent customer...

Visited the marlton location to get a quick salad to go. Kale Caesar. The staff person told me that the chicken was cooking , it will be a minute. No problem. I thought it was odd at 630pm grilled chicken would not be plentiful. 5/10 minutes pass, she tells me that it was still a little pink and she didn’t want to rush it. No problem. Probably 20 minutes later, she chops all the chicken, an entire try worth, hike inwait and they make other orders. Maybe chop the one scoop for my salad that has been sitting for 20 minutes. My lone salad was not a priority. I thought to myself , maybe I’ll get extra chicken or a complementary beverage or standing around for what felt like an eternity. So finally when a scoop of chicken is placed on the bed of greens , I’m rung up with no apology for the extreme wait. No offer of an extra slice of bread , soda , chips. I have eliminated any expectations of meaningful customer service in our modern fast casual food norm. If I experience great service , I praise them and tip. Also dirty tables , chairs all over. Plus the one staff member was unsure of what items were in the salad, checking the menu. I could have sat at a diner and been served faster for the same cost and better quality food for the same money. I would not return to...

My husband and I go to this location occasionally and there’s never an issue with any of the other employees, however, the experience I’d had today actually left a bad taste in my mouth despite how good the food is.

A Caucasian male with a crooked smile (which is only important because he made me feel marginalized as a poc) at around 4:40 pm est.

As I was putting in my order for my husband, my 1 year old daughter, and I— he was very condescending and stereotypical. As told him I didn’t want chicken in my (daughter’s) bowl, he said “this isn’t like McDonald’s. You can’t just take things out.” I told him I’ve been to this location before and they have done it with no issue.

He assumed that I was ordering a kids meal for myself (assuming I wanted to cut cost) by saying “oh I thought you were getting the kids bowl for you” & when I proceeded to let him know it’s for my 1 year old she seemed shocked.

Food is great, but it’s not worth the discrimination. Especially not during black history month.

As long as he’s on the clock I will not be attending this location, which is unfortunate due to the fact that I only work 5 minutes away. Very...