I recently started eating here yesterday. I DoorDash fried chicken wings and shrimp fried rice with Chinese donuts and cheesesteak rolls. Everything was good!!
Today, I had my boyfriend pick up beef & broccoli. The beef was very soft (not what I’m used to at all compared to other Chinese food places) and there were pieces of broccoli that tasted like soap. I’m currently pregnant and my taste buds are definitely on a high. I usually eat beef and broccoli from other places so I did iddd to try it here and it wasn’t good at all. I called to let them know and I told the woman I will be coming in to bring the food back because half of it is in the garbage from me picking through it. She started to mention that they never get complaints and it’s just me. Unfortunately, they do not know how to take constructive criticism.
I arrived at the store and a male was at the front, I told him that I called and why. He looked inside the box and he said that I ate some of it. I told him yes, I picked through it, ate a few pieces and the other pieces went in the garbage because it taste like soap. He shook his head no. So I asked him for me to either get something else or he can give me my money back. He gave me my money back and waved his hand at me to “shoo”. He was very rude after all I tried to do was explain to them what the experience was like for me. I wouldn’t have had a problem with trying something else from there. They aren’t the perfect Chinese food place but I definitely won’t be coming back here myself.
Ps: the other Fu Wah Place in Hermitage St plaza is...
Read moreI ordered 3 things, One order was wrong. The woman I spoke with on the phone read my order back to me and I read it back to her she said ok ok and hung up the phone. When I received my food one of the orders were wrong. I called the store as soon as I received the order and the man I spoke with on the phone asked me my order. When I said the order I was missing he said “wait a minute wait a minute you didn’t order that.” I told him I did and I gave the woman the order she repeated it back to me and I repeated it back to her. He then says “I need the other order back” I said that’s absolutely fine. He said “well what do you want to do?” I asked if someone was going to drop of the correct order and he said yeah. I asked him General tso with white rice he says “yeah yeah I know” I said I just wanted to make sure since you just told me I never ordered it and wanted to be very clear. They hung up the phone. I never had a problem with this restaurant...
Read moreThe food was good. The steamed dumplings were delicious. I usually get them fried and chose to get them steamed, I immediately destroyed them! I may only get them steamed from now on. The Bourbon Chicken combination platter wasn't as good. The pork fried rice was good but the chicken was dry and I expected it to be sweet. It wasn't bad, I just didn't enjoy it. I also ordered boneless spare ribs. They are among the best I've had. The egg roll was not that enjoyable. It's dry and the breading was really thick. I will go back to this restaurant and try other meals. I do recommend them as a good choice for a fine...
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