El Arepazo Y Pupuseria

1 star because there is no "zero" star option. Terrible place. It was good a few years ago but not the same. Place looks unclean, beverage was watered down, food was cold and tasteless. I know about Latin cuisine and its colorful flavors and this didn't even come anywhere near it. Too pricey for the lackluster food and bland service. If there is one thing I dislike from customer service is sad or angry faces that express disgust or contempt as if they didn't want to be there. No proper warm welcome, no signage, no helping us to our seat. But then another couple that came after us were helped to their table... inconsistency. Food took too long. Something was wrong with the ambiance. Music was on then off for a long time then back on, etc. Then when we expressed that we didn't like the food their response was condescending - not appropriate nor professional, from both the waitress and the "manager/owner." They definitely do NOT have the "customer is always right" culture. They fought back our complaint and never even addressed it other than removing the plate from the tab. There were other things but this is long enough. Do yourself a favor and don't waste your money here. I hope they get better but as it is right now, they lost our business and everyone else's business I know. I will never come back here again.