The Fairview Tavern

Disappointing evening. Our 3rd time here, the first 2 were great. Came back again to bring my son for burger night. We found a table easily (still had dirty dishes on it from previous customers) but after about 5-8 minutes someone came by and grabbed those.. and then about 5 minutes later she wiped the table down.. and maybe 4 minutes later we got waters and menus...yes they were busy but was quite irritated that after another 8 to 10 minutes I had to flag her down and ask if we could place our order? She snapped at me, sure I'm just a little busy taking care of everyone but I'll be back to grab your order!!! After over 20 minutes of waiting just to place our order? She returned, sulking took our orders (all burgers) and left. 15 or so minutes later, our meals arrived along with a new attitude in our server. While my husband and son enjoyed their burgers, mine was barely medium rare (ordered well done) so I barely got down half of it due to how pink it was. (Husband and son don't mind pink so they ate the other part.) After my first 2 bites revealed how underdone it was, I wanted to mention it but, was genuinely nervous about flagging down the server and pointing out to her how pink it was when I ordered well done. When the meal was over and she cleared our plates, she apologized profusely and told us our dinner was on her, she felt bad about how she snapped at us earlier, overwhelmed, etc. We tried everything we could think of to get her to bring us the check so we could pay... but she refused. In the end all we could do was give her a generous tip.

Will we return? Quite likely. But.. The cooks need to remember what well done is for a burger, NO PINK. And servers.. I appreciate the difficult job you have and do every day. But please don't forget about some customer while you take care of everyone else.