Lebanese Taverna — Restaurant in Falls Church

So, let me begin with I have been to this restaurant a few times in the past but after this experience it will be my last. I worked in restaurants for over 10 years in my past so I know a little about how restaurants work and the type of service that is required. I ordered the chefs platter but the restaurant staff failed to inform me that the dish has changed along with certain items out of stock. I called back to ask why my order is incorrect and I was met with it’s my responsibility to keep up with changes to the menu. I called the restaurant to place my order so I spoke with someone and they failed to inform me of this information. I asked to speak with a manager but it turns out I explained the situation to a server who pretended to be management. This person ended up hanging up on me after I explained I was unhappy. When I called back to ask why we were disconnected I actually got the manager on the phone. I was very calm and respectful with him. I gave him the opportunity to explain why the order was incorrect. When it was my turn to speak he kept talking over me and interrupting me. His response to me was “ we take over a 100 phone calls a day is it our job to inform guests of missing items and or the menu has changed.” The point of all this is if I had been informed that they were out of a certain item or the menu changed I would’ve ordered something else. This is how all this could have been prevented. The fact I was made to feel like it’s my responsibility to know about menu item changes or out of stock items is flat out disrespectful. The restaurant staff and management need training in customer service. I say that because I use to be a certified trainer for a very popular restaurant years ago. I hope that this message helps the next customer who happens to have an issue with their order. Like I said at the start of this I will never...

When my wife and I got married we went to a Lebanese restaurant the night after our reception. It was our first meal as a married couple and shares a special place in our heart. This is the first Lebanese restaurant we've been to in the decade+ since that night that we both have said is better! We don't live in DC but we will detour here every time we come through!

If this is your first time, they sell a sampler platter that gives you a great taste of their offerings. I loved the hummus and my wife gushed over the falafel. Whatever you get, save room for dessert! The cardamom vanilla ice cream is subtle and delicious. When paired with the pistachio ice cream there...

Lebanese Taverna is an upscale restaurant in Arlington serving traditional and gourmet Medditranean fare. Inside the restaurant they have dimmed lights and black tablecloths. The servers will quickly bring you hot pita bread while you survey the tempting menu that includes shawarma sandwiches, salads, and gourmet entrees.

The chicken shawarma sandwich was chockfull of warm, juicy meat with a traditional yogurt dressing and fresh vegetables.

The only problem with Lebanese Taverna is that staff is very slow preparing your food. Don't expect to get out of here in less than an...