Casey's — Restaurant in Fargo

**edited to add: I contacted Casey's about this order and heard nothing back but they responded to to this review asking me to contact them days later. 🙄 In public, they try to act like they have good customer service but behind the scenes, I emailed them a long time ago and never heard back. In fact, I haven't gotten a response to any of my emailed complaints the last three times I ordered. They apparently only respond to negative public reviews, so don't let their response fool you!

Please don't waste your time by ordering pizza from this Casey's. Every single time we order, they forget half of our order and let half sit there getting cold while they cook the other half and our order shows up 20 minutes late. They don't even apologize. The quality has gone down significantly since they opened too while the price has gone up significantly. I can't vouch for any other Casey's in town, but this is the one I live closest to and we are officially...

Two bad experiences. One night had a order for pizza and got there and one of the two in the kitchen looked around for the order and the other guy came up and said the kitchen was closed before they knew about the order. Cashier wasn't too pleased with them. Today go to prepay gas and have to wait for the cashier to finish whatever on his phone. Rings me up and I told him I'd like to enter my number for rewards he hits the card button and turns to do whatever with the cigarettes, not even sure what he was doing with them with his back to me and I just had gas, so I stand and wait so he could back out of the card mode so I can enter my phone number. He never turned around so I just put my card in and walked out when it said accepted. Whats the point of rewards if they complain about scanning my phone and ignore me completely when...

this gas station never fails to let us down when we go there. they almost never have their hot food made, it was 2pm on a friday and they had no hot food made and everyone in the kitchen would just stand around. we stood there and made it very apparent we were waiting for help, but all 3 of them there would rather ignore you and lose business than communicate with you. i wish i could say this is the first time but sadly it’s not and that’s why i’m leaving this review. i hope this gas station takes the time to retrain their kitchen staff in both costumer service and...