Stopped at Ricks in Fayetteville. As we set down to eat an older man fell in the parking lot.Myself and another lady helped his grandson get him up and inside. He had many cuts and abrasions. To make this shorter not one of the staff asked if he was ok, or if they could help. What they did do was bring out a blank paper and asked him if he would sign his name on it. It was some kind of fall report. His grandson refused for him. The girl said it had happened before and the person had signed it. The man was in his 90’s. Then I guess it was a manager came out and told him to sign it. Again they refused. I have always ate and Ricks in Murfreesboro and stop frequently when I go through Fayetteville. After seeing how this poor man was treated. (No concern for him at all). I doubt if I can ever eat at...
Read moreIn all honestly, while the food is okay, it is not FRESH. They make all the food at an off-site location, and then deliver it to this store where they "warm it up" for us. We have had cold food a few times here, and the potatoes are not as big as they used to be.
We have had rude staff a few times as well.
We did come back a couple months ago, and had an overall okay experience. I did get cold chicken again.
I would rather have a BBQ place that actually made their food at the location I buy it at - FRESH - instead of made at a previous time and "warmed up" as I was told they do (from an employee), and I checked their website about this too and it was accurate.
We will probably come back but there are better...
Read moreAte at Rick's for the first time yesterday. What we have here is a traditional barbecue restaurant in an up to date building that is clean an comfortable. In fact, I thought the dining area and restrooms were exceptionally clean. The barbecue offerings are geared towards standard tastes. There are several types of meat and sides as well as stuffed baked potatoes. The portions were ample. The sides were good and enhanced the meal. There were two barbecue sauce offerings, one mild and one hot. The hot was more of a medium heat. Oddly, you cannot get hot sauce (Tabasco, Louisiana, or whatever) if you want to increase the heat level. That needs to be made available. Overall, this was a...
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