My husband came through on his way home to Ardmore from Fayetteville to pick us up some lunch and when he got home my zalad was completely horrible! And Zaxby's is my favorite place to get a zalad! First they were out of eggs! Secondly, when he arrived home I had to go in and cut up the lettuce pieces because they were extremely huge! He had asked for no tomatoes and no cucumbers and they were on my zalad anyway! I usually get the small zalad but I asked him to get the regular one so that I would have enough for lunch and dinner and there was only enough in there for lunch like they were making it for the small one! Also the toast which is usually very good was hard and no flavor! I can sadly say that we will have to think long and hard before we ever go back to this Zaxby's ever again!! I will however say that my husband's lunch was fine but mine was ruined! But he did say that his toast was horrible also! If I could give zero Stars I would but at least my husband's lunch...
Read moreI literally CANNOT with people sometimes! 😡 Would you believe my 16-year-old nephew walked into our local Zaxby’s to politely ask for a job application, and the manager(Barbara) yelled “NO!!!” at him before he could even finish his sentence?! 😤
She didn’t know him from Adam. He was respectful and just looking for an opportunity—and she made him feel completely dismissed. She could’ve simply said, “We’re not hiring at the moment,” or even “Applications are online.” But to yell at a kid who’s just trying to take a step toward responsibility? UNACCEPTABLE.
He came back to the car almost in tears. I was too furious in that moment to go inside and speak to her myself.
This is exactly why places struggle with poor service—leadership matters. If that’s how she treats potential employees, it’s no wonder the food and service are slipping. Do better, Zaxby’s. Young people deserve encouragement, not...
Read moreSo first let me start by saying that the 2 girls working the window this evening weren’t thrilled at all about being at work. They were far more interested in socializing and being on their phones than they were in doing their job and handing out quality orders… This is the Cobb Zalad I got this evening. First they were “out” of grilled chicken. No big deal. Then, I get home and this is the salad I got.. They literally gave me just a plain piece of bread, not even toasted… I’m not really sure what is going on with the chicken but I’m pretty sure you’re supposed to get more than 1 piece? Add in the unsliced whole boiled egg and it was nothing short of laziness. This Zaxby’s has gone downhill quick. I wouldn’t recommend anyone wasting their money on...
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