V Pizza - Fernandina Beach — Restaurant in Fernandina Beach

What a difference a month makes. I ate at this Vs location a month ago and the service and food quality was great! In fact, I've eaten at many of the Vs through the first coast and things are usually very good. Not sure what happened tonight? We ordered a large meat calzone, and it took 1 hour and 15 minutes to get served and the food quality was awful tonight. The calzone was small and greasy and was really terrible and cold. Absolutely not worth $33! Thing is there were only about three or four tables in the dining room most of the time we were there. We saw several tables come in after us, eat and leave, while we were waiting for our calzone. Our waitress approached us once and apologized for the slow service about 40 minutes after we ordered. After an hour, the manager came up to the table right behind us and apologized for the slow service and offered to pick up dessert for this couple who were just served their pizza. No such luck for us and we were there 40 minutes before that customer even arrived. After this, about an hour after we were waiting, I approached the guy who took our order and asked if they had forgotten our order? Nicely, stated that we would really like to get our food if you think it will be out in the next few minutes. He said it should be another 5-6 minutes as I was watching the cook prepare it and getting ready to put it into the oven after waiting an hour. Fifteen to twenty minutes later they serve us with a calzone in a box?

During HS and college my wife and I waited tables and tended bar as have all our kids. We know the resteraunt business and how important tips are to the workers. My wife and I are generous tippers typically 25% -50% depending on the service. On exceptionally rare occasions we won't tip. This was one of those rare occasions. In fact, in 45 years, I can count on one hand how often this has happened! The last time we didn't tip was some time in the 1990s.

I really have enjoyed Vs over the years, hoping tonight was just a fluke? If this type of service continues you want last another year on Amelia Island with so many competitors' vying for the consumer's business. On another note, just some advice on tips. I thought it was strange that Vs is now asking people to tip before they even sit down for their meal. Perhaps it makes better sense to not ask for a tip up front before a person is even seated and let the consumer decide on the appropriate tip after evaluating the food...

This was not our initial destination, but the place we wanted to go had an hour wait. The format for this restaurant is unclear as there is a reception desk that opens to the dining room. The host was a dead ringer for “Chumlee”, the Pawn Stars rube.. and he had the personality of a soap dish. Apparently, his job was to take your orders (while answering the phone ,)while many other employees seemed to be milling about. it was not overly busy when we arrived and we placed our orders then had to go down into the dining room to order our drinks separately, then we had to get our own silverware, napkins, etc., and grab a table. The T-shirts on the employees “boast,” it takes 90 seconds to cook their pizza. Right after we ordered 30 people came in literally within 10 minutes after us. Our dining companions ordered a pizza and then we ordered a pizza and a sub. Within 10 minutes the sub came out and it was OK… And then we waited…… And waited… And waited. After 25 minutes the party we were with got their pizza which was burned all around the periphery and was undercooked in the middle.… And we waited… And waited and then 25 minutes after they got their pizza we got our pizza.. Seeing that we ordered before the big rush, we were confused as to why people who came in behind us, got their pizzas before us. Our one party that ordered the sub had his sub finished, and it was almost an hour before the rest of the order arrived? If it only takes 90 seconds to cook the pizza, what the hell was going on in the kitchen? Chaos apparently.Seemed to be a lot of staff there, but they were all milling about and many were refilling their sodas at the beverage station…. not a manager in sight and no one appeared to be running the show.Our pizza also was burned around the edges and almost undercooked in the middle. The flavor was OK on both pizzas, but having at least a quarter of each pizza charred beyond recognition was not acceptable. The prices were above average but the end result was below average but I guess they have to charge those prices to pay for the beach adjacent location. If you want overpriced mediocre pizza then this is your place.. but not for us . Moon River pizza is the standard. Take your...

We live on the island and have tried virtually every pizza place and finally decided to add V to the list.

The pizza was Ok, we tried 3 to get a variety. Overall they were a bit bland and toppings were not all that plentiful (cheese was a good portion though). Extremely overpriced and make sure to check that you aren't accidentally tipping for doing your own work - double check to make sure that box isn't selected.

Be prepared for the following:

1. stand in line to order. This may not be a quick line as the person working it also has to field people coming back up with issues.

2. take your salads and dressings back to the table along with the number stand you are given. No tray provided.

3. go back to get plates and silverware along with non-alcoholic drinks from the soda dispenser and take them to the table.

4. now you've been at it for about 15-20 minutes... reward yourself with an adult beverage

5. stand in line again at the bar (dont forget to say up front if you want to leave the tab open) once you make your way to the head of the line. The bartender(s) are nice but it is single file so one serve at a time regardless of how many are workings take drink back to table and relax.

You've been doing server duty for 20-30 minutes now and deserve to have a seat.

The pizza is brought to the table though and at approx $20/13" pizza it is a poor deal with the upscale ingredient list not shining through or being plentiful (again except cheese portion is reasonable)

All finished now go back to find a box for yourself and handle that.

Now bus tour table and you're all done.

Actually the people are nice but nothing about the experience justifies the price - to try 3 13" pizzas and a single side salad was $74 before my mistaken tip and the beer was a reasonable $5 for a good pour.

For what you'll spend you can feed a huge group from any of the other pizza places on the island that are as good or better tasting.

Live trivia was nice (bordline too loud though)

I hope anyone who goes has a better...