KFC — Restaurant in Ferndale

I placed an order online for a special deal, 3pc, two sides, and a drink for $9. It was ready in 10 minutes. When I got there, the team was busy so I had to wait a minute, once the representative got my order I got home only to realize my meal was incomplete, and once I started to eat the chicken it was slightly undercooked. The thighs were gummy with too much fat and the appearance was nasty-looking, unclean, and slimy. Now, I realize that I have a thing about meat not being washed properly and blood not being cleaned out of the area but this didn't look to have been cleaned at all. I spoke with a representative who took my complaint and said she would pass it on to the manager Quan. I rarely have an issue with this location but there is always a first time. I'm not sure if I want to try this location again or if I have ever tried the thighs meat! I picked around to eat the meat that was cooked. Attached is a picture of one of the thigh meat I...

Frequented the Ferndale location on 6/30/24 went to the drive thru only to be ignored & there were no other customers in line, after which I preceded into the lobby as I made the manager aware of the non acknowledgement she basically offered nothing useful to my customer complaint. The manager wasn’t pleasant as matter of fact her attitude left a lot to be desired! After receiving my order & exited the building I checked my bag & realized my order was short fries. I went back into store & stated that my order was minus fries & the manager mumbled unpleasantries as she preceded to take my bag to rear of the store & stuffed my order of fries n the box with the paper from the fries on my chicken. In writers opinion this manager needs to be retrained on customer service. I wouldn’t recommend this...

Ladies at window very sweet. They put up with my, Drivers "window- that won't roll down", and were very patient! Thanks to, the cooks also, for the incredible meal.

I wonder if the employees have ever watched, on... The History Channel, "The Food That Built America".

The Colonel Sanders story is one, that is told! What an incredible story it is! The series plays frequently. I believe every weekend. Repeatedly aired. Includes, the Hershey story, and, the M&M Mars story...just to name a few.

No story matches the KFC tale, though. It's a good, old-fashioned American ingenuity, account-of how it all started!

Determination, hard-work, and a "never-give-up", work ethic- is what made, Colonel Sanders the creator of the infamous...

"Finger-Licking Good, Kentucky Fried Chicken"!

Sincerely, Megan...