Domino's Pizza — Restaurant in Findlay

It was the middle of the night, I wasn't expecting much but the parmesan chicken sandwich was absolutely fantastic, so good in fact I almost ordered another one! Tomorrow for lunch for sure! The lady who came to my door was a sweet heart and this whole experience really changed my view on Domino's. It's not just something I used to eat as a kid at parties anymore, it's something I'm looking forward too on a day when I don't feel like cooking. Thank you Domino's for the awesome meal and the friendly people involved in making it happen. You have my vote, and I know that bad reviews spread a lot faster than good ones so I'll be sure to put this down on facebook and any other social media tool I can find, just to counter some of those, if there are even any at all, which I can't even imagine because you guys were just THAT GOOD! Thank you again for making a yummy meal that's going to eat all my paychecks! You guys are my heroes! Randy the man in charge even called me back to thank me for calling not with a complaint, but with some positive information about his hard workers and good food. I think this order has changed both of our nights and hopefully taken them into a better direction. Thanks again Randy, great meal, great attitudes by the staff and...

I’ll preface this by saying: I’m a loyal customer of this store. I order here several times a month, usually the same order each time.

Having said that, my experiences here are not without some expectations, and, tonight, they were not met.

I ordered my usual; two spinach and fetas, on one add black olives, at 6:00. According to the tracking app, preparation of my order began at that time. The app also projected that my order would be complete in 17-24 minutes. I drove, from across town, to the store. I sat in my car until my order went into the oven, at 6:25. I got out of my car around 6:30, thinking my items should be nearly out of the oven.

I heard the kitchen staff call my name when they were pulled from the oven. I didn’t take possession of my food until 6:45. This is all understandable. Frustrating, but understandable: it’s Friday evening. I’ve worked Friday pizza shops before.

But when I got home, my olives were missing. That was the straw that ruined tonight’s experience. I understand being busy and having to make customers wait. But I absolutely cannot understand how it took 25 minutes for my pizzas to go into an oven and somehow nobody, in that time, noticed the...

I had an order 5 days ago to pick up and asked for medium size and gave small size. They tried to correct the mistake and gave it free and gave me credit $15. I appreciate that but when I got home it was not my order and was full buffalo. I ordered again tonight to use my credit and told me it’s gonna be delivered in 15 mins and it took an hour until the driver knocked the door. The problem I found it frozen and call the again to make a complain about the late delivery and the frozen pizza. The manger was not polite at all and her response was first this is a free pizza and we apologize for the miscommunication about the delivery time. I don’t care if it’s free or paid but I’m not gonna waste my money for your mistakes. If you can’t handle the store, let someone handle and take care of the customers. I told her that I’m gonna make a complain on the website and she said they all ask you to call us again! Really! Is this how dominos DOES CARE OF THEIR CUSTOMERS? Won’t deal again with Domino’s and No WONDER IF THEY ARE GETTING BAD REVIEWS AND THEIR CUSTOMERS STOP DEALING WITH THEM REGARDING TO...