Church's Texas Chicken — Restaurant in Flint

Good food. Expensive af for chicken. This time around, I was charged for mixed and given all dark. Maybe pay more attention to customer order fulfillment than your own gossipy conversations.

I called to notify and woman argued with me and said I ordered all dark. I had the receipt and pointed out the correct order and charge was listed, the execution was what failed. So, she agreed to provide the white pieces "tomorrow."

Sidenote: I hate that they did that. I didn't graduate from law school to have you breach an agreement and misconstrue my actions. I am a person who will drop a summons and complaint faster than God blinks.

Went back the next day and was given 3 white pieces. And they were dry and tasteless. They had clearly sat oit all day. Called in to find out why 3 pieces and one breast and was told the box is no longer split evenly. She claims that now in a 16-piece, you only get 1 breast, 2 wings, and the remaining 13 pieces are 7 drumsticks and 6 thighs. I won't be back. I can cook a pack of drumsticks my damned self.

If I find out she lied, I will determine if I want to take matters further. It's not about the money, it is about the lesson. Fraud is not acceptable, nor is bait and switch advertising. Behaviors change when people are held accountable. So, hold them...

My first experience was tonight, I had 2 orders, which I stated before ordering. The girl who took my order didn't listen and put the two orders together, I corrected her so the orders were separated, however you couldn't understand what she was saying but apparently she repeated my order back and I said it was correct, which I didn't I said that was my complete order. We pull up to the window, she was friendly when asking for the first order total, however we realized the food given was incorrect and I told her that I didn't order two items I had ordered two different items she immediately got an attitude and was just rude saying "well it's not my fault I asked if it was correct and you said yes" I told her don't get an attitude and she claims she didn't have one (mind you she was snotty while saying it). This was a COMPLETE turn off and I will NEVER return to this place. I will gladly spend my money elsewhere and NEVER try their food!! If you don't like people with attitudes I highly suggest NOT...

Today I ordered Church's, a three piece meal through DoorDash. The meal arrived on time, early. The food was subpar. One piece looked unrecognizable and very small. It was also not done. This is the second time that I have ordered a three piece meal and did not receive three full pieces. I will not be spending my money or time with them again! I spent way more than I should have for that meal. It was cold also. I could tell nothing was fresh at least had sat for an hour or longer. The biscuit was hard, okra cold and chicken slightly warm. I was charged along with DoorDash $25 for a $12 meal that really wasn't worth it. They can also be sometimes rude to customers in...