Taco Bell — Restaurant in Flint

This particular location appears to slowly be going downhill, but that's to be expected with the tihs-show that the Taco Bell corporate is. The food is hit or miss, with corporate maintaining it's major disconnect with it's target audience. (Really, why are they putting so much emphasis on menu items that failed 20 years ago, instead of offering a consistent menu that doesn't break the bank?)

Taco Bell used to be an excellent choice for those in a budget. Now, they are among the MOST expensive fast food options available. McDonald's, Burger King, Wendy's, and several others are far cheaper options, especially with their fantastic offers through their apps. (Most offer something like a 20-25% discount when using the app.) Taco Bell, on the other hand, not only refuses to compete using the All-Mighty-Dollar, but offers little to no discounts through their app.

Taco Bell's app, as a whole, is a complete mess. The app is slow to load, frequently boots user logins, or makes it problematic to even login, to begin with. They offer nothing close to their competitors with coupons or discounts. AND, their loyalty program is a complete joke. While others (like McDonald's or Wendy's) provide a robust system to collect points through purchases that can then be used on a large variety of menu items, Taco Bell's program is closer to a scam than anything resembling a reward.

Taco Bell requires users to reach milestones in order to make use of their points. (Typically, 500 points collected.) Once that milestone is reached, Taco Bell forces the user to convert those points into a pathetically small selection (such as a bean burrito or plain crunchy taco). They cannot save those points for a better reward later, and now only have 30 days to collect on that bean burrito, or lose the reward. Their competitors allow users 1 year to make use of their points and can turn them in for full sandwiches and other items that they would typically buy.

TLDR: Taco Bell has managed to slowly morph from a consumercentric fast food provider that focused on being a budget friendly, into a greedy and overpriced conglomerate that views their customers as little more than cattle in which to fill their already over-bloated pockets with. Their app is the worst in the fast food world, and their menu is one of the most expensive. Even their "Loyalty" program is simply a giant middle finger shoved up the noses of...

I was just at this restaurant, with a group of people, and ordered food and I needed to use the restroom, it was close to the lobby's closing time and I really needed to use the bathroom which I proceeded to enter and use the facility, once inside I received a knock on the door stating that if I was not out of the bathroom in 5 minutes they were going to call the police on me. This was extremely stressful and inappropriate, I feel violated and harassed. I called this location to inquire about the events that had just transpired and asked to speak with a manager, she was unapologetic and rude, and asked me what "I want done about it" I stated that if something like this happens again I will not be returning to this location, in response she said that they make 15,000 dollars a week, and proceed to say that I do not spend 15,000 a week their and she does not care that I will not be returning. She also said that they did nothing wrong threatening to call the police on me stating that it is a liability to to have me in the lobby after it closed, even though I was in the restroom and I was paying customer about to leave. I am really upset, and I was extremely embarrassed. I am sorry that I had to...

When my mother ordered Taco Bell for my family and I and I got the taco, I was disappointed because there was nothing inside but lettuce and cheese Luckily, my little sister had a nacho and we end up sharing if my sister didn’t have that nacho I will have been left starving and I was also disappointed because not only was there was nothing in my taco. My taco was also broken and that is the reason why I open the taco it also felt like which was awfully weird since it’s taco to have a little bit of weight also, it was right a about closing time so I called the manager The manager answered and she said that she was dearly sorry I first met my family worship because Taco Bell has never done this to us before we have with the mini mini times so we were very sick and so we realize that it was just the order mixed up into my mother told the whole order we have realize that she had ordered a bean taco and we had thought that they were just being lazy and just didn’t put the meat in I guess they didn’t understand what she was trying to say it was a custom order overall, I was disappointed and you gotta make it very clear when you order a...