Mr Norms — Restaurant in Florence

Different size cups. More you drink paying the same price they'll sneaking a smaller cup in with few ounces. Old bar trick/scam. Couple bartenders are extremely rude. Regulars get treated worse over time. 1 hit wonder, nothing more. DJ's and Security are great; however, goods and customer service is severely lacking.

Response: wow, 11 months to reply, and a rather rude one at that. I was not turned down. In fact; I had finished paying and gave the bartender a 50% tip. Then I politely showed and informed her the cup size difference and to be careful. Then she proceeded to start cussing me out. I do still have records and pictures of the cups and that gracious 50% tip if you would like to see? As well as; two other regulars as witnesses that night...

This place is ok. They have a bar and a pool table and karaoke. They have a red carpet to walk on outside which is cool if you like that glamorous vibe.

I had fun there when I karaoke Savage by Meg thee stallion. I also song Alicia Keys.

They smoke inside which is a downer. Also not many people of color come at all. So the crowd is NOT diverse. But still an ok place if you just want to do karaoke for an hour or two.

EDIT REVIEW There is No smoking in the main area or around the bar. There is a back area that allows smoking. That area has a bean bag toss game and darts. It has tables and chairs to sit in and chat while you...

Threatened with my life tonight. I accidentally brushed the pool table and was immediately kicked out of the bar by Ken. I asked for an explanation and was told if I didn't leave, I would be killed. This is not a joke. This is horrifying. I hope Brian Lovejoy sees this and takes it as serious as it actually happened. I am horrified to think customers new to the shoals have to experience this humiliating and terrifying customer service. This place is not what the Shoals represents. It is beyond embarrassing and a disgrace to the...