Taqueria El Paisano — Restaurant in Florence

Taxed for Tacos? Yes we were.... Being that we are from Arizona, we know authentic tacos when we taste them and these are definitely authentic. The trouble in paradise comes with the idea that in order to feed a family of 6 and a guest, that there should be a fee for the privilege of spending money at this establishment. My wife walked in to pay for our food and the gentleman that rang her out, "Re-Rang" the entire order. We ordered Tacos, Cheese-dip and drinks and this guy tried to charge my wife almost $250. You can always tell that there is going to be something shady when a person looks at you and then goes and takes 10 full minutes to re-ring the order. They charged us way over the menu price and then added a $50 "To Go Fee" to the bill. Of course, that wasn't mentioned up front and it was basically a gratuity that he took. Then a $5.95 service charge on what should have been right around $120 at the most. We didn't sit, we were not served but they decided to charge "Us" a large party gratuity. More than this, they charged more than what their menu stated that the tacos cost. It was really like bartering in Ensenada as a tourist in Mexico, but no Tequila! My wife gave them almost $190.00 for Tacos and Cheese Sauce. I could have had 6 ribeyes from Outback Steakhouse for that. Then, they didn't give her an itemized bill. The dude ripped the itemized bill off of the bag and never gave it back. I know that we don't look like we are from the area, but really? I know that we don't look like the type of people that have over a million views on our Google Maps reviews but... "Surprise".... :-) You just robbed a Level 7 Google Maps reviewer! As I mentioned before, we are from Arizona, so we were really looking for a place that we could dine with every week or two when we are thinking about home, BUT, I don't dig on being profiled and robbed, so we won't be going back. The bottom line, Caveat Emptor "Make Them Give You A Price BEFORE You Go To This Place". If a middle aged dude that tries to act like he can't speak English grabs your bill and starts pecking on a calculator, "Just Leave". This is the type of thing that discourages supporting small, Mom & Pop restaurants. The food isn't worth getting the business... ...

Let's just say first of all minus 100 stars is where it should be. It's not only te food quality but the service as well. First we ordered drinks Lemonade to be exact. Yeah some horrible mix with Florence city tap water. ( it has a bad taste ) then the food. It's hard to convey just how bad it was. This would take hours along with pictures. But even worse was the service. As this so called food arrived. We had no silverware even after we asked. Then to top it off the 8 year olds plate ot tacos never arrived. Still to this day they have not. I like to think they are in taco heaven; generally I like to give people a chance. But in this case stay away. Very far away. In fact if you just have to have Mexican food. Go to taco bell. You will thank me later. Best part is I refused to pay anything. And they decided not to...

Easily the very best tacos/Mexican food in the Shoals area. But everything else is the absolute worst. I try to support this business often. The last 5 times I’ve been, I’ve had major issues. They were out of sweet tea at 5 pm. They’re out of Birria tacos every other time I go. I’ve only succeeded in getting them twice now out of at least 7 visits. It doesn’t seem to matter what time of day you go, they’ll still be out. The service is terrible as they only have 1, maybe 2 waitresses if you’re lucky. Yet I’ve never seen more than 3 tables in the building at a time. It literally takes almost half an hour to get a drink and order food most of the time. And they mess up my order more often then not. So very disappointing because the food is absolutely top notch, but I just can’t overlook multiple terrible...