Baskin-Robbins — Restaurant in Florida

I would give 0 stars if that was possible! Could not understand order for 4 small milkshakes - 2 chocolate and 2 mint chocolate chip. Repeated multiple times and even questioned again at the window. All employees seemed very confused. Asked to wait in a parking spot. After waiting some time, 2 were brought to us. We tasted them while waiting for the other two and they barely tasted of anything other than water. When the 2 chocolate ones came out, they too tasted like water. Employee was no help. Clearly none of the confused employees know how to make a milkshake. Don't order the...

So this place is a Dunkin Donuts / Baskin Robbins shop. As soon as I entered I was not liking the place. Dirty outside and inside. Staff does not welcome you in. I like my ice cream cold not s mushy like a shake. Doors to ice cream are left open while staff looks for cone or cup or utensils needed. Hubby placed order and they were ready to ring up item. Did not even ask if I was ordering anything. Sorry I ordered. Should have went with my instincts- ice cream mushy, by the time I went to take a pic it was melted - so no picture. Should have read reviews...

No customer service! We drove all the way from out of town hoping for a soft serve ice cream and I asked the girl which stand do I order from. She asked "what do you want?" I said soft serve. She said "it's not working now"with an attitude. Displeased w/ this location. I showed up just before 9:15 on a Saturday. I understand if it was 10:30, because it needs to be cleaned and may take a while. Someone needs to correct this. On top of that it looked dirty and had water on random areas...