The wait was long, the customer service was passable and the food was ok. I had the jerk chicken lunch special which came with the chicken (sauce on the side instead of being on the chicken for some weird reason and not much meat for the amount of rice to balance it out), rice and peas (really good), steamed cabbage (pretty good but bland) and a plantain (yes, only 1 and not particularly tasty.) It came with a drink for the same price (fruit punch or lemonade) and the lemonade was passable. Not fresh juice some type of concentrate from a bottle dumped into the machine to make it cold. I ordered a piece of festival (slightly sweet, kinda greasy and totally tasty bread) and that was the best thing I ate!! Wish I had ordered two! This was the first time visted Cliff's and probably will be the last. Unless I just happen to be in the area again, I doubt I'll make a trip to go back.