Cold Stone Creamery — Restaurant in Florida

If I could give 0 stars, I would. I have never had such a bad experience at a cold stone. The man serving us was incredibly stingy with the ice cream and didn't fill the cups up. He put an old overly ripe brown banana into my icecream (it was practically mush) and barely put any toppings. I asked for nutella and he grabbed the smallest spoonful possible. We ordered a medium and the man filled a small container and stuck it into a medium container! This employee overcharged and tried to hide the fact that he used a small container instead of a medium. I...

The best smoothies and ice cream around!!! I was traveling to visit fort Mayer from Naples & by far they beat all the Naples and Bonita stores!!! If you trying to decide between this store and another one nearby just go to this one!!! They not only will get your order correct but it will be served fresh and with a side of “smiles “.The Owner will remember your order and I love that! It give you the sense that they actually take the time to care about their customers. This place...

The service was horrible! My first time in a cold stone restaurant and the only thing was cold was the service. The female employee was rude as hell. I've been a manager for 15 years and I would have fired the female employee for her attitude and the way she treated me. If don't like people and you don't like working then stay at home. Remember, the customers pays your bills and not the employer so get it right. I will never go to...