I want to start off by saying that the manager was very professional and she did her job. With that being said Tina, the lady that was at the window, giving me my food and taking my money made a slick comment about how many grape jellies I wanted. Then she messed up and rang me out for somebody else’s order which they had to kick back. She then hand me my drink, which was the wrong drink that I ordered. I simply said “this is not the right drink, but it’s all good I don’t mind”. She then got lippy with me and tried to blame somebody else. Would just go inside and make sure that my stuff is correct I go inside. I talk to the manager and like I said she was very nice and offered to replace my drink. I wasn’t even worried about the drink. I just wanted to make sure that my order was correct. When I was getting ready to leave, Tina decided she was gonna make another slick comment loud enough where I could hear and once again, not take responsibility for her actions and tries to blame somebody else because she sucks at her job. That is why you’re in your 60s working at Hardee’s because you can’t get a job anywhere else because you have zero skills in life. Sometimes it’s best to learn how to just shut your mouth and do your job. No one was there to make a complaint on her until she opened up her big mouth and...
Read moreThis is not a stand alone Hardee's it's attached to a Jiffy Mart Gas Station/Convenience Store. The restaurant has dine in & take out, regular Hardee's menu, but the dining room/overall size is about half a stand alone location. Restrooms are shared w/ gas station/convenience store. The restrooms were pretty clean, enough so my wife & I both made positive comments immediately as we got back in car. It's definitely convenient if you need some gas &/or items found in convenience store to grab some food to take w/ you. The outside might not look like much & the inside is not the nicest or fanciest, but it was generally clean which means a lot to me. This location seems to have a regular flow of customers coming & going, but at least when I was there the Hardee's/Convenience Store seemed to move these customers thru at a good pace. I'd stop...
Read moreIf you go to Old Town Hardee's in the morning everything is great from the food to the staff. Don't go in the evening! Ordered two burgers last night supposed to be double bacon, get home and its not a double but a single burger. This has happened before and they don't answer the phone so you can make them aware of their error. I do not live around the corner but a ways away, and I paid $26.40 for two burgers and fries the very least they could do is get the correct burger in the bag. I will not go back to this location ever again, way to go Amy W all you had to do was get the correct burgers, you had no problem taking the money. Pay attention to your job I work in a restaurant this is horrible customer service!! Only applies to night shift, they need to be trained with your day people. Order...
Read more