Loven Ovens — Restaurant in Florida

I had very discomforting and unpleasent experience at this location. I placed an order (a sit in order) of fries and a slice of pizza. About five minutes pass and I'm still waiting for my pie. Now it's 2016 and I'm an optimistic enough person to believe racism isn't a thing but clearly at this establishment it is. A white woman walked in and ordered two plain slices, another five minutes passes and still no food, Ironically enough this womans slices are done. I proceed to wait another five minutes (which my wife can attest to) and finally my order was ready. They decided to pack up my food which as I stated earlier I ordered my food to sit in. I unpack my lunch and would you believe on top of the crappy service my food wasn't even hot, it wasn't warn either. It was like it had been sitting out. I'm not the type to complain about food being cold but the service was just awful. If your white you might enjoy this establishment otherwise I'd say...

Unfortunately, I had a disappointing experience with the customer service during my recent visit. Before our pizza even arrived at the table, I asked the front staff member if we could have some to-go boxes since we were in a bit of a hurry. Instead of assisting, she pointed at the pizza (which had just been brought out) and said, “It’s right there. When you're done, I’ll bring you the box.” Not very helpful, but I let it go.

Later, when we asked if we could get To-Go cups, she gave us an annoyed, almost irritated look—like she was bothered we spoke to her in Spanish—and said, “I don’t speak Spanish.” We immediately switched to English, but instead of offering any courtesy, she simply pointed at the cups and turned her back on us.

Customer service is just as important as the food itself. A bit of kindness and professionalism makes a big difference, and unfortunately, that was completely lacking here. Such a dumb way to...

Buyer Beware! My wife and I went to the Sunrise restaurant because we wanted fish fry's for dinner. We were going to go to the Tin Fish restaurant which is about 100' away but they were closed on Sunday. Long story short we decided to check out Loven Oven.

We ordered 2 appetizers and 2 fish fry's an ice tea and a Pepsi. Come to find out that the fish fry's were not fresh fish but frozen breaded fish out of a box.

Anyone can tell the difference between fresh fish and frozen fish. Just to be sure, I called Fred who claimed to be one of the managers and he confirmed to me that it was in fact frozen fish.

I guess the worst part of it was that the bill came out to $64.00. I almost fell off the chair.

So beware when ordering food because you will get frozen bar food.

I do have to say that the service was excellent but I feel they are way overpriced.

Unhappy Frozen...