I came in looking for 2 double cheeseburgers no Mustard And fresh off the grill as I always I get when I come to this location unfortunately today the manager that was working in the fry station Inform me that she was short staff and if I want my money back That wouldn't be a problem or I can call the 1 800 number to make a complaint I can understand the staff problem what I can't understand is why a manager is working at a station where she's not able to run the store in a proper manner unFortunately the person in the grill area was alone Unfortunately this story short staff that would explain that is not the 1st time that the stores normally short staff because of the bad service at this store has Unfortunately there is too much competition to do with an organization that is losing profit every single day because of locations not able staff Unfortunately I did not need to call a 1 800 number to voice my opinion what I will do is put this on every single review page I can put it on is well is doing internal survey with the establishment because this is how we resolve issues whenever a customer deals with rude staff and unfortunately this is not...
Read moreExtremely disappointed by two staff's behavior. I was there just after 6.30pm today on 10/08/2020 and ordered for a diet drinks (Without Ice) and a large Fries. The Male staff was literally sweeping the plate/box to get some fries. He was barely able to fill the box or cared or bothered to fill it. Second when the female staff was filling up the drink I just reminded about " NO ICE". She literally banged the glass and threw the Ice which she put carelessly .I do not understand being in customer service industry for 28 years (a)how these people are trained (b) where is the supervision? (c) will there...
Read moreVery bad restaurant, is not the first time I go there and they gime me something totally different to how things have to be prepare, today I ask for a Sunday and they gime a vanilla ice cream with something that is not fudge, it almost tasted like the regular chocolate syrup that you buy in the store, I have no idea what this people are doing in there but is totally disappointing to get home wanting to enjoy what you purchase and realizing that is not what you wanted and is already to late to go back, I will not go back I’m tired to be paying for something...
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