Mr Gyros — Restaurant in Florida

If you're looking for affordably priced food that tastes good, this is your place. If you're one who looks for a good atmosphere and stellar service, this is not it. The place is run down, and for the most part, service is quick and not very engaging. I eat here often due to working in the area, and Friday 9/1 was my first real negative experience. I called at about 1:50pm to order (4) boneless wings and fries meals, and when I went to pick up (only 10 min later) there was a semi blocking the pickup window, and a sign on the door saying they'd be closed every Friday from 2:15-3:30. I was there at 2, but the door was locked and I had to knock and motion that I had called them. There was a new employee at the counter, and when she rang up my order, I noted that the screen was charging me for 3/4lb gizzards meals, which I did not order. When I explained this, she got huffy, mumbling "Jesus" like I had inconvenienced her because she put my order in wrong. When she got it straightened out and I got my food, I politely said thank you and smiled, to which I received no reaction whatsoever. I've never expected exemplary service, but being made to feel like me supporting their business was an inconvenience ticked me off. If management sees this: that new employee is NOT good...

The guy in the drive-thru says, “Come on, I have a line” as I’m gathering my money to pay. Yet, he never told me my total after I ordered. When I got to the window to pick up my food, he didn’t even have my drink ready so why am I being rushed because he’s behind in drive-thru? Yet, I waited at the window for my food for a least five minutes. He said I should have my money ready but he didn’t even have my order ready? 🤨 And how can I my money ready when you don’t tell me the total? Rude and unacceptable behavior. If you want me to have my money ready then give me my total after I order. Don’t wait until I get to the window where you should have my order ready but don’t. I waited more than five minutes for him to serve my food. When I explained the situation, he claimed he told me my total. I know for a fact he did not because after I ordered I purposely waited for the total and he said, “Are you finished?” Those are the only words he said to me after I ordered. He never told me the total. I would like to speak to the owner or corporate because there was no need for him to speak to me that way especially, when I had to wait five minutes to order and another five to get my food. Yet, I wasn’t rude. I believe he’s slow at his job and tried to use me as...

Terrible customer service. Joe is a Grade A knucklehead. He argued with me about the order I placed...said I didn't tell him I wanted to exclude something on my sandwich when I ordered. When I told him how I wanted my sandwich, I also ordered wings and told him blue cheese dressing. Not by surprise, he clearly wasn't listening to me in the first place, like I told him about the sandwich he argued over. Then he proceeded to chase me out of the store and ask me to come back in while i'm clearly injured with a brace on my ankle because he accidentally gave me someone's rice immediately after looking in my bag. Bravo, Joe! Lose a customer(actually a bunch of customer's since my entire office's lunch is typically ordered from one place) simply out of sheer ignorance, lack of consideration, a few pieces of onion, and rice I didn't ask for. Might I do you a small favor, unkind sir, give a little customer service advice... start your interaction with your eyes and ears open, and your mouth closed or get a job where you don't need the simplest of people skills. Maybe then you'll find yourself excelling in life...oh and smile... people see your disgruntled thoughts all over your face before they...