Caribbean Supercenter — Local services in Orlando

Calling all my West Africans! Sure, this is called the Caribbean Supercenter, but make no mistake! They have a section dedicated to all sorts of African awesomeness that could completely shut down the African store (that shall not be named) further east of West Colonial if it wanted to!

I (Nigerian) have sporadically gone here since 2020 right before COVID shutdowns with my (Jamaican, Trini, and mix of 900 other races) girlfriend and can safely call this the "Caribbean Publix" equivalent! They will have all your Caribbean staples and you'd be hard-pressed to not find what you need!Well...okay I lied, I just couldn't find oatmeal-flavored hardo bread nor the sorrel-flavored Klass drink powder for the SO like she wanted.

What really piqued my interest was the fact they had a dedicated isle to African foods (mostly West Africa). Basic staples like different fufu varieties (yam, plantain, cocoyam, etc.), palm oil, Gari, Titus sardines, some key eba ingredients (Egusi power/seeds for instance), etc.. This aisle was much of the same from 2020 to 2022. I visited for the first time in 2023 yesterday since we moved to CFL (it's just so far away, ugh!). I learned that they not only moved the aisle from its old location to a new one, but they massively expanded their selection of foods and ingredients to the point that it could bring that African store that shall not be named down the same road out of business! I'm talking extensive Nina-branded ingredients and powders (like crayfish, ogbono, okra, fish powder, etc.); egusi in sturdy plastic containers; EVEN MORE gari and fufu varieties and the 18-20 lbs bags than ever before; FRIGGIN BUCKETS OF CHIN CHIN BRAND VARIETIES (!!!); sweet African bun bread; different Akamu varieties; moin moin bean flour; Peppa soup stuff...I could go on forever. Best of all, the prices were not super insane and clearly marked. They've won a customer for life by stocking DELICIOUS chin chin (yes I've already finished a small bucketful of it before writing this)! I will travel the 45 min to 1 hour drive just for it dangit! Unfortunately, they were out of ogbono powder, which forced a trip to the arorementioned decrepit African market down the road.

I've had hit or miss experiences with the checkout experience, but the staff was all great that night (or at least on their best behavior lol). Our checkout lady was great!

All in all, this store needs to come up as one of the choices for African markets in the Orlando area since there's a scant few available (or at least publicly advertised). As much as I'd love to support my Naija brothers and sisters down the road, their customer service, prices, and storefront itself are all ¡muy mal! No bueno! Naijas stand up! CSC...

I've never been treated so disrespectfully in my life. This past Sunday was thr final straw for me. I dread coming to this supermarket everytime because I know that I will always face some kind of discrimination. I drive 3 hours just to purchase my good from this supermarket only to be treated unjustly. I can understand if I was a person that caused trouble or have stolen from the but I've never done such things. I spend on average $600 everytime I visit this supermarket. And Everytime I visit the store they treat me like I'm a theft. From the security following me around thr store to the store manager Alim not wanting to cash me out. Everytime Alim works and I visit thr store there is always a problem. I was told that he always a problem with customers. This past Sunday as I was checking my bill you see if everything was done correctly he told me to get out of thr line and call the security to argue with me. He then went on to say the proce is all over why you checking it now. Everytime I buy in bulk I usually go over my items to see if anything was checked incorrectly. This time around I noticed that the discount they said they took off was not taken off and the total was much higher so I was reviewing it when they started saying I was holding up the line. yelling at me . Normally when they do wholesale , they don't check out anyone else in that lane . They close it off. I've been to the store over 10 times and it's always the same way. I don't know what change this past Sunday oh I forgot Alim was working the registrar. Alim lost my paperwork that I gave hom twice and encouraged he employees to treat me bad. It was so bad one for thr employee had to console me because she knows that we never cause trouble we come in and purchase and leave. But it seems like this supermarket done want us to shop here so i will not. I was so embarrassed and confused that I dint know what to do. I decided to return everything that I purchased and leave because I refuse to spend money at a place that treats me like that. I'm so glad I did because I found another place that I appreciate us and reward us for spending money with them. I will not go where I'm not welcomed. We are one people and to know .that my own Caribbean people treated me this way was very hurtful and...

My experience here has always been good except for today 11/21/21. The security guard on duty today is extremely rude and disrespectful! A friend returned an item and had a shopping bag under her trolley. Without stating the rules of the store, this very cocky and arrogant security guard came up to her demanding that she put the bag in the front of the store. She told him that he was welcome to check the bag when she’s leaving because she was shopping. His response was “don’t tell me what to do”! A few minutes later he found us and he was with with a supervisor to take the bag (of course it was empty!). He was again extremely argumentative. My friend responded by saying “don’t speak to me”! Now, would you believe this man-child went outside waited on us ??? He actually tried to start a confrontation??? Of course we did not pay him any attention. He said his peace Immediately after he saw her and went back into the store. Where is the respect for customers or your job Mr.Security Guard? Next time, instead of being rude and arrogant just explain the store’s policy and you will get compliance. Not everyone is the same. I would recommend a course in...