Philly's Cheesesteaks & Hoagies — Restaurant in Florida

My partner and I live on the road. ....we are pilot car drivers. We follow/lead the over size loads.. We are nationwide.. Your cheese steak subs are the BEST!!! If we are at least 130 miles away.. we will drive that just to get one of your subs because they are THAT good! There is no other food that we would do that for! But you might want to rethink your staff. Because after today... your subs are not worth driving THAT far just to get attitude... until today the staff has always been great... always smiling... always ready to help... Sense when do you automatically put lettuce and tomatoes on your sub without it being requested? My partner call the order in because she was at work following an oversize load and talked the driver into parking for a few minutes so she could run and get the subs on her way to Texas.. when she gets there all three Subs have lettuce and tomato on them and she ordered them like she always does peppers and onions on two peppers onions and mushrooms on the 3rd.. when she explains that the subs are not right she gets attitude from the lady ringing her up and the older guy that was making the subs.. when the second order that was put in they guy makes them plain.. no onions or peppers but put mushrooms on the 3rd and still more attitude... we drive too many miles and spend too much money in your establishment to be treated like we are stupid... so maybe the staff needs to be retrained OR put the old staff back in there! !!!

The place was packed for lunch and an older lady followed my partner outside while she waited on the 3 order and said the woman ringing her up gave her attitude also. ... you keep this lady in there and I see you losing...

Normally I don't write reviews, but when trying to decide on where to eat tonight, I noticed that Philly's has the same 4.7 rating and two less reviews than the Foosackly's on Nine Mile.

Now here me out, for a dedicated chicken finger restaurant, Foosackly's is hands down the best of them... for a chicken finger restaurant.

But where on God's green earth do people find the gaul, arrogance, stupidity, audacity, and rest of the thesaurus to put Foosackly's on the same level as the Sacred Philly's.

Listen here people... Philly's is some of the finest dining in Pensacola. Not that pretentious, overpriced, "actually took a shower for" fine dining, but true fine dining where you lavash your taste buds with some of the finest flavors in Pensacola. Flavors that only the best of the best can stand with. It takes true champions of flavor like El Asador to stand with Philly's. Classic favorites like New Yorker Deli, or Scenic 90 Diner....

Foosackly's? You people have lost your got damn mind. I'm not giving 4.7 stars to something I can recreate in my air fryer in 15 minutes. You bring shame and dishonor to your house and ancestors.

So there you have it.... I've had to take valuable minutes out of my Friday night while my poor girlfriend waits patiently for me to actually pick some place to eat for date night. Are you happy now?

Now I have to pass the torch and hope others will read this and take up this valiant cause.

We MUST push Philly's rating higher... We MUST push them to more reviews... We CANNOT allow this farce of a...

I absolutely love Philly's already, and I am always impressed with how consistently good the food is and the super friendly staff across all locations in the Pensacola/Pace area, but especially the Nine Mile location (Publix shopping center). I used to frequent this location up until I moved to Pace a couple of years ago so much that I was known by my workplace ( I was usually in uniform, and recognized even when I wasn't). Tonight more than confirmed the above sentiments even with a completely different staff than I had known. Everybody was smiling and the guy taking orders ( I didn't catch his name, but he was wearing a black ball cap with a FL license plate on it that said FAT BOY) asked if it was our first time, and even though it wasn't we weren't sure what we wanted this time, so he suggested a couple of different sandwiches and let us know the toppings we could add. About the time out food came out business was picking up, but the same helpful staff member managed to find time between orders to take the time to help an elderly gentleman to a table, knew him by name, and already knew his and the young lady's order that was with him, putting it in for them as he handled other orders that had came in. It's refreshing to see those kinds of things in this world today. Give him a raise and...