Tijuana Flats — Restaurant in Florida

This is the third time I have been insanely disappointed. I used to give 5 stars. I'm not sure what has changed. I let the manager know on the first occasion, they kindly compensated 2 of the 4 meals I ordered because the other 2 orders were not needed, the second time I called and told the manager that I did not want anything other than the correct order. This time, I changed my review and regretfully have one less lunch spot. Mind you, I've ordered from them 1 or more times (usually 2) per week for about 2 years. The orders no longer come back correctly. I love the floor staff, but I cannot justify dining at a place where the food is wrong just because I like the little who bring it to me. I don't with Terry, I believe was his name... I appreciate that he handled the call professionally, but I'm not going to waste any more time calling as it seemingly provides...

Tijuana Flats is a spin off idea from Burrito Brother's in Gainesville (University of Florida). It is OK, but it is more of a gimmick eatery.

They serve standard TexMex foods with a sauce bar which contains dozens of different mild, medium, hot, hotter and hotter than hell sauces; and that is the end of their "specialty and uniqueness".

I really dislike that they don't use whole milk cheese. The cheese is an oil based mex cheese like you buy at costco. The steak is usually stringy and has a lot of connective tissues/gristle; even the chicken isn't a higher quality. I think this is why they drown their foods in sauces to hide the lower quality items used in the preparation.

I know they do well around Orlando, but they also serve beer and wine so I believe with out the alcohol...

I used to go to this location years ago and stopped going to any Tijuana Flats due to their poor food quality. After many years, we decided to give it another try and it was a let down. The price of the meal does not even provide a good bite.

We ordered a chicken salad, double stack cheesy chicken tacos, flautas and the churro bites. From all the entrees, the salad was good and the churro bites, both fresh, tasty and made to order. As for all others, sadly the quality and freshness was not there. The shells on the taco soft, the flour tortilla not even warmed up or cooked, the flautas had no filling and the chips were not as crunchy and fresh.

The staff was friendly and attentive, but the restaurant looked and felt that it needed to be more clean. I don't think we...