Wawa — Restaurant in Florida

I went here with a group of participants I was training today 9/17/24, and I have never ever been so insulted in my life at a store I paid for my food in cash $10 to be exact food was $8.23 a turkey club sandwich I received $1.77 back I went to pick my order up the food counter the store manager craige told me I didn't pay for my I walked back to the cashier who didn't give me a receipt at first and told her my issue she printed it out for my walked back to food counter the manager started arguing with me that I didn't pay for my food I told him please let's go to the cashier we did she said yes she pain me $8.23 from 10 dollars she just kept on arguing that I didn't pay him and I need to take the food and leave the store and he will pay for my food out of his own pocket and I was humiliated because it was lunch time and the store has alot of other customers this again is the worst experience I ever had at a store and this man's boss need to look into him because he is disrespectful to customers and even when his employees tell him he is wrong he speaks down to them telling them they are wrong, going to wawa was a big part of my training classes we will not be doing this anymore I definitely won't step food inside of one anymore, I called customers service to complain I was told they must back him up without even investing this issue further, it cost nothing to offer great customers service or to investigate issues before assuming it would taken 5 minutes to look at your camera to see I paid for my food before accusing me. I should hire an attorney for defamation of character.

One star because it's my lowest available...

If you are are popping in to get a prepared drink or just something off the shelf they're great.

Their cashiers are friendly informed and fast.

If you are popping in to get food, there's still a nightmare.

We love WaWa, but We have now tried three times. Our food comes out without the items requested and paid for, heavily microwave to the point of it being inedible and items just completely missing.

I'm writing this review after our third attempt at ordering food over the last week. We have tried every crew shift with the same results.

Hopefully they improve but at this point I would stay away from ordering anything that requires them preparing food for you.

Todays breakfast for example consisted of a hoagie roll that it took two of us to actually tear apart, but of course we were able to eat the filling but not the role it was on. My husband's bagel the top half was so hard he actually took it off and could knock it on the desk. Not to mention it came with mayonnaise instead of...

As much money as I spend at this Wawa because it’s close to my job if I come in and use one of your cups to fill my own personal cup and then take the cup that I use why should I have to pay 50 Cent for a cup when I come to Wawa every day and spend money Not no chump change 15 or more in for a associate to come up to me and not even say hi or excuse me but say oh you have to pay 50 Cent for a cup OK I will pay for my 2nd cup then when I get to the register, the lady gonna charge me one dollar talking about I already walked out with a cup of iceand I’m coming up here to pay for another so what are you saying so if it’s gonna be like that I would no longer be spending my money at Wawa. I am a rewards member and this is bull crap first of all. It’s the right way in the wrong way to approach a person especially if you call yourself a Manager. Just rude not coming back to this store Ever just rude and not cool at all they gonna lose a lot of real loyal customers with...