I always come here to pick up my tobacco without an issue lol, I’m 21 and I always show my ID. My bf came in with me this time because I forgot my card at home but I had my iD on me. So I ask for my wrap and I show him my ID, cool. My bf (22) paid for me because, oh idk cause he’s my bf? And this guy at the register. Bigger guy, tan, starts asking him for his ID and started lecturing saying if he was the manager he wouldn’t allow this purchase blah blah blah. Now I’m confused cause IM the one who ask for the wrap and showing MY ID, he’s just paying for me. Who’s knows if he smokes or not! Maybe it’s just for me? I literally had to laugh out loud cause me and him have been purchasing tobacco here for a WHILE without an issue and dude felt like he needed to get some shit off his chest. Dude I’m just trying to buy my shit and leave idk what he was on about, I showed him my ID. That should have been done and over with. Honestly makes me not what to purchase tobacco from here anymore, never seen this guy before and I never had that...
Read moreDO NOT TAKE YOUR WINNING LOTTERY TICKETS HERE or to any wawa. Straight up attitude from the manager that was working on 3/20/2020. I amazingly won $500 on a scratch off and she managed to nearly ruin my day. Speaking unreasonably loud she explained they didn't have that much. Customer service even spoke to her asking why she couldn't. She could do it, she just didnt want to. She basically wanted me to wait for 3 hours instead of getting the money from her safe and replenishing it later. When she spoke to the customer service lady (this was on speaker) she told her that she told her cashier to hold her cash in the drawer, but she lied, after she got off the phone, that's when she called across and shouted 'keep your cash' it was just inappropriate and unprofessional. This was the Second wawa I went to, the first one actually tore my ticket-that review is on the 4100 east colonial store. But I learned if you have a high dollar win, Go...
Read moreMy husband and I were trying to grab a coffee before work. We see two women from that department just standing around so we go to grab our cups, and my husband realizes that they put a sign that said "Out of Order". We expressed that all we wanted was the churro flavored espresso. But they continue to say that the machine was out of order because there was no hot chocolate. How does that make any sense to turn off an entire machine because the hot chocolate is empty? The customer service in that department are never alert , they seem lazy, and all they said was sorry because we left to another Wawa to grab a coffee for work. They didn't seem sympathetic at all. They actually seemed relieved that they didn't have to turn the machine back on. I don't think I'd be coming back to this Wawa again even though it's convenient and close to my home. So we just decided to go to the Wawa on Curry...
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