Not as "professional" as other places but the food is pretty good.
My biggest problem is, for soup(pho, beef noodle etc) they don't let you change the noodle.
I was told "they don't do that back there".
Typically you make the noodles last and simply add it to some broth. I just wanted clear noodle instead of the other. Why? The other noodles are too big and don't last long when you have leftovers. To add, it also absolutely tears up my stomach. So I asked to substitute the noodles for clear noodles. My request was denied and there was no explanation. I'm literally just asking for a noodle switch. I can go down to the Asian market and make some myself then switch it out....but I'm not making the soup....that's why I came here.
So this place appears to not go "above and beyond". Food was good. But I'm not coming back here.
I'll go to pho Muong any day. They give it to me exactly how I ask with no issue. If you have a reason then explain it.
I'm not doing any of that "well the cooks don't like doing that"
Read moreWhat ever happened to customer service? We received rudeness from the young guy who works there today. It’s a family owned business, and the guy who threw the menus on our table and continued to walk away from us did not acknowledged us. When we told him “sir we already know what we want.” He goes with “OK!” in a very high tone voice then shrug his shoulders. Then we told him that was rude he blankly said, “I don’t care...” so he stormed out to the back and we believed told the owner lady about us. She usually serves us he does not. She then walks to our table with two glasses of water and we told her about what had happened, and she defended him by saying, “well you got to wait... you always rushing him...” which was a lie because she usually serves us and we did not rush him at all. We simply just said we knew what we wanted. He could have addressed in a kind manner, but they do not care about their customers and it’s horrible how my mother was treated today. No one should be treated the way they treated us. The family business should not be going on this long with no acknowledgement of their behavior to customers. We never had a problem with them until now. They brought out their true colors and they should take customer service...
Read moreOkay... enough already with all the nonsense about the service being "rude"; 50% of you guys need to lighten up or develop thicker skin! Sheesh. Yes, the service at Pho King perhaps isn't what you would call "warm" or friendly - whatever. But "rude" implies that they actually disrespect you in some way, which has never been the case for me. Plus, what really irritates me is that so many of you are not acknowledging that: 1) their food is delicious, and EVERY but as good as Green Papaya's or Pho Hoang's, both of which I've been to many times, if not better, and; 2) the prices, perhaps every bit as importantly, are, on average, about $3.00 cheaper PER comparable menu item, which is a BIG deal for many when choosing a restaurant. So stop worrying about the fact that the wait staff isn't known for their warmth (hey... they still regularly come by and ask if I need a refill or anything else, which is more than I can say for many restaurants!) and start focusing on the things that really make Pho King a great joint to eat at for local Vietnamese food (and I've spent over three years of my life living and teaching in East Asia, so I know a thing or two about good...
Read more