Smashburger — Restaurant in Fort Snelling Unorganized Territory

Tasty and fairly quick during light traffic at the counter. About 5-6 minutes (once ordered) with five orders ahead of mine. Two of the three ordering kiosks were out of service. So I needlessly waited almost as long to place an order as to receive it. The working kiosk was out of paper, so no receipt - problematic for some business travelers. $9.33 for a single-patty mushroom burger, sandwich only, no add-ons. Overly salty for my taste, but flavorful all the same. Not much to look at and not very big, but rather satisfying compared to most other fast food burgers these days. Nice beef patty with a crumbly, homemade sort of texture. No form-poured sponge-meat here, thankfully. In the end, I'd try it again, but there are other options to consider at MSP.

Update: another connection at MSP one month later showed two kiosks still out of order but receipt printing worked at the end of my order. Turnaround was about 6-8 minutes even with about 12 orders ahead of mine this time arriving at lunch hour. That's very good for planning on a short connection. For about $1 more than last time, I got the classic burger with two patties. This would be my standard choice on future visits. Super juicy, fresh quality toppings and tasty, still a bit too salty. Next time, I would try to request no added salt during cooking.

Overall, this is a good option when passing through. Quick...

Please do not offer gluten free buns if you are not going to educate your staff on proper safety for your gluten free / Celiac Disease customers. I couldn’t order from the kiosk because it didn’t have the option for the GF bun so I had to go to the cashier and when I asked about the gf bun she was confused but someone in the back said they had one. Then I asked if the sauce was GF and no one knew so I just said no sauce then but they were very confused because their was 2 different spreads on the burger and I said neither if you cannot confirm if they are GF and then the attitude started. I wanted to cry right there. It’s hard enough traveling but to be given attitude when trying to get food when you’re hungry, not knowing if it will make you sick or not is just so stressful. I have to throw this away because I literally don’t know if they messed with my sandwich just to be...

If you're up burger junkie like me, then you probably need to stop here. This is a great burger place. Right about on par with five guys, maybe a little better even. Ordering from a kiosk is fast and straightforward, and that's great. However the prep time could be better. Now, I know that any smashburger employee would say that it takes time to hand pat and cook a burger. Fine. But we live in the modern age here, and airports are a high traffic location. I think they could do better. Also none of the employees were in much of a hurry. I know, I know.... I can hear it now.... What am I? Some type of slave driver? No, I'm just a customer. And if your employees don't work quickly enough, then you probably need to hire some new ones with more energy.

All in all, I'm glad I stopped there. And I had a delicious Burger. Therefore, I...