Volante — Restaurant in Fort Snelling Unorganized Territory

I’m extremely disappointed with my recent experience at this restaurant. First, the server added a 20% tip to my bill without asking for my consent or giving me a chance to decide what I felt was appropriate. While I let that go, what happened next was completely unacceptable. Partway through eating my meal—which cost $51 for a salmon dish and salad—I discovered a hair embedded in the food. It was not just any hair; it appeared to be coarse and resembled a beard or even a pubic hair. Needless to say, it was absolutely disgusting and completely ruined my appetite.

When I brought it to the waitress’s attention, she apologized and offered to either remake the dish or issue a refund. At that point, I was in shock and just wanted to get out of there. I couldn't believe this had happened, and I was honestly too disturbed to even argue further.

This level of hygiene is unacceptable, especially for the price point. Staff should be required to wear proper hairnets—including for facial hair—when handling food. This was not just disappointing—it was revolting.

Please be warned: I would not recommend dining here. If you value cleanliness and basic respect for your dining experience, you may want to...

Hands down the worst restaurant experience I've ever had. Apparently they can afford to put an iPad in front of every seat at every table but they can't afford any hosts or waiters.

You can't order from the Ipads, they're just there to blare ads directly into your face during your entire meal and block your view of the person who sat down across the table from you. Oh and they also give you a QR code so you can put in an order from your own device. The only human in sight (bartender) cannot take your order.

We didn't have much time and there was no other food to be found so we went for it anyway. My ministrone was all beans and tasted like chili, my penne rustico seemed like tomato paste cut w water, poured over pasta and topped with powdered parmesan. It was supposed to include sausage, onions, mushrooms, and parsley but none of that was included as far as I could tell.

The folks that brought our food out were timely and polite. It's not their fault that this place deserves to be out...

Decent airport food. We enjoyed our food and the restaurant had plenty of room. That being said for the price (and considerable tip we opted to add during the self ordering process) I would have liked a little more table service.

The bar area had plenty of tvs to enjoy a game while we waited. There is a kids menu but it is limited to a couple items. I did not see any high chairs so we used our stroller for the Littlest member of the family.

We had to walk up to a group of 4ish servers sitting to ask for waters after no one came to check on us after about 10 minutes and we were one of two tables being occupied. They were very pleasant and responsive to requests it was just a bit odd for this former server! You can tell the restaurant is designed to be a bit of a hybrid between fast food and a restaurant but given the lack of occupants I was a tad...