The PGA Lounge at MSP overall is a good experience. There are servers who come around to take your orders and clear tables; the place is very clean, furnished and well kept (its basically brand new and it shows). The food menu (done by local restaurant Ikes) is great and the service is great. You can ask to get food to-go if youre in a hurry and theres even a free putting green to stroke some time away. The reason this review gets dinged is because of the $. The lounge is not like all Priority Pass lounges and will only give you entry and a $15 credit for being a PP member. I find this incredibly weak. There isnt much on the menu that you will find for under $15+tax and for a PP lounge, its literally the only lounge in the network that does this. Even the PP restaurants include $ credits for nearly double of what the PGA lounge will give you. Perhaps its the only way they can be profitable at MSP which I totally get, because the cost of MSP retail space is absolutely outrageous, but it doesnt create the best experience for PP members always having to pay out of pocket for a meal. Theyll never do this but even if they just raised it to $20, it'd be a 5 star review because everything else is great. Last thing to note for AMEX PP members: Im not an AMEX cardholder but when I asked about the new AMEX PP rule about the restaurant credits going away, the guy at the desk had no idea what I was talking about. And there's usually a sign at PP restaurants that state that AMEX holders no longer get restaurant credits...and there was no sign at the desk. Thus, Im fairly certain that AMEX PP holders will still get the $15 credit at this lounge. Also note: They do not charge you for snacks and...
Read moreThe PGA Golf Experience Lounge at the airport offers a unique concept of combining golf and dining, but unfortunately, my recent visit left me somewhat disappointed. One aspect that stood out was the steep pricing of their food. Even considering the inflated prices often found at airports, the menu at the PGA Golf Experience Lounge seemed excessively overpriced. The voucher provided with the Priority Pass, valued at $15, proved to be insufficient to cover most items on the menu.
It felt as though the main intention behind offering the Priority Pass voucher was to entice customers to visit the lounge, only to discover that they would need to pay extra out of pocket to enjoy a full meal. This approach left a sour taste in my mouth, as it gave the impression of deceptive advertising.
While the concept of combining a golfing experience with dining is intriguing, the execution fell short in terms of value for money. The lounge could benefit from reevaluating their pricing strategy to align with customer expectations, particularly considering the limited options available within airport terminals.
In conclusion, unless you have a strong interest in combining golf and dining, or if you simply have extra cash to spare, I would recommend exploring other dining options at the airport that offer better value...
Read moreThis doesn't give me lounge vibes. This is a restaurant/bar. Its EXTREMELY expensive. My deluxe grilled cheese cost $19.50. They give you a $15 voucher if you have the priority lounge pass. Food comes out fast. My cheese was melted and bread was toasted nicely, however the Avocados were just thrown in chunks inside and the raw tomatoes were also just weirdly sliced and thrown in there. The tomato soup was the best thing about this dish. They have a good selection of wines (decent prices). They also have beer, cocktails. Service was bad. They are friendly but the etiquette is different. My server threw my license on the table like she threw most of my stuff. The atmosphere just isn't comfy to me. It's not a place you spend hours at like most other airport lounges. They do have an area where you could hit a golf ball (i believe you have to pay but not 100% sure). This airport needs a real lounge for priority pass members. Other than the United lounge, this is the only option.
Update-came back & same experience. Bad service. Even worse food this time. Food comes out so fast, I'm pretty sure its microwaved. Breakfast crossiant sandwich costs $16.50. All meals cost more than $15, that way you owe money after using the voucher. Theres better food outside. Don't bother...
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